• Works well under pressure.
• Demonstrate leadership abilities in conflict resolution, escalations and coaching/mentoring.
• Solid understanding of MS Office (Word, Excel).
• Strong written and verbal communication skills.
• Effective time management requirement.

Job Responsibilities:

Facilitates Project Co-Ordination by:

• Building and maintaining strong business relations with existing and prospective internal customers to interpret all individual requirements.
• Reviewing changes in legal and procedural requirements affecting the business or projects.
• Validating product deliverables with various departmental team members to understand the business requirements and facilitating handover to the development team.
• Analyzing processes, information and business systems to make recommendations for improvement of processes and systems.
• Co-ordinating, arranging and managing daily/weekly and monthly meetings management and business stakeholders as required.
• Taking responsibility for project status reporting as defined in a Communication Plan or as required by the Business Unit.
• Taking responsibility for proactively tracking the end-to-end project schedule and reporting variances for resolution.
• Taking responsibility for setting up of the Project Management Plan – including plans for Scope, Communication, Risk & Issues, Dependencies, Decisions, Cost and Stakeholder Management, and managing mitigation strategies.
• Assisting the Team Lead in reviewing team backlogs and re-prioritizing with stakeholders.
• Identifying and scheduling project deliverables, milestones, and required tasks.
• Adhering to best project management practices and methodologies such as Professional Management Institute standards or similar.
• Managing of internal business processes or systems/application development projects.
• Ensuring appropriate procedures and processes are followed.
• Participating in design control activities as well as monitoring, evaluating and ensuring the completion of tasks and projects.

Ensures effective Reporting by:

• Reporting on project success criteria results, metrics, test and deployment management activities.
• Determining the frequency and content of status reports from the project and program team.
• Providing status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership.
• Defining success criteria and disseminating them to the involved parties throughout project and program life cycle.

Ensures effective Communication by:

• Communicating any project risk and issues including timing, budget, resources, scope, etc. to IT management.
• Communicating with various departmental team members to understand the business requirements.
• Engaging stakeholders (dev/test leaders/product owner) and agreeing on the communication strategy.
• Setting up and participating in project initiation workshops.

Living our spirit:

• Actively strives to create an environment of open communication and collaboration not only within the Project Management team but with the various stakeholders as well.
• Shows up in an authentic manner and encourages a culture that embraces seeing and doing things differently. 
• Takes initiative in ensuring that projects are completed successfully and offers support to other Team Members when needed. 
• Takes on an agile approach to challenges and drives adaptability within the team.

Job Specification:

• Completed or studying towards a relevant Degree or Diploma.                                                                         
• Certified Associate in Project Management (advantageous).
• At least 1-year Project Administration experience.
• Knowledge of the Software Development Lifecycle.
• Experience with Project Tooling (Jira, MS Projects, etc).
• Experience in software development industry.
• ISEB Intermediate (advantageous).
• Prince II (advantageous).
• Experience in using the Scrum / Agile methodology (advantageous).