FYI - For Your Information, Inc. is an SBA certified, Woman-Owned Small Business and GSA schedule holder that is a premier provider of Human Capital, Training, and Information Technology services. We have won awards for being a Great Place to Work and continue to make ground-breaking advancements. For four years in a row, we have been on Inc. Magazine's 5000 list and were recently named one of Inc.'s 2024 Mid-Atlantic Fastest Growing companies.

Position is contingent upon contract award.

Summary:

We are looking for an HRIS Specialist to administer and configure federal HR systems (HRIS, talent acquisition, performance, learning, benefits, time/attendance), manage user access and system support, and ensure compliance with federal regulatory requirements. This role also leads system enhancements, new implementations, and staff training to support HR operations.

Duties & Responsibilities:

System Administration & Configuration

• Administer HR systems (e.g., HRIS, talent acquisition, performance, learning, benefits, time/attendance) including configuration, table maintenance, and workflow/business rule setup.
• Maintain system templates, permissions, etc., and ensure alignment with federal HR policies.
• Perform HRIS system builds for reorganizations and new client migrations.
• Administer user access, role-based access controls (RBAC), and segregation of duties
• Conduct periodic access reviews/audits; remediate exceptions and ensure audit readiness.
• Maintain system licenses and forecast needs based on workforce changes and program expansion.

End User Support, Troubleshooting & Customer Service

• Provide end user support to HR specialists, supervisors, and employees.
• Troubleshoot access issues, workflow stoppages, and data issues or fatal errors. Elevate unresolvable issues to programmers or IT staff, as appropriate.
• Manage support requests and track resolution; identify patterns to inform root cause fixes and training needs.
• Develop and maintain user guides, FAQs, and job aids; deliver just-in-time training and office hours for new releases and process changes.
• Enhancements and Change Management & Release Readiness
• Evaluate and recommend system enhancements based on user feedback, policy changes, and process improvements.
• Prepare and/or assist with building business cases and system change requests.
• Release management: review release notes, plan and deliver release communication information to
• HR Staff, identify change impacts to end users.

Requirements Management

• Elicit and document system requirements, as necessary; translate policy into configuration and workflow design.
• Create process maps, use cases, and acceptance criteria; validate solutions with HR SMEs.

Implementation of New Functionality & Projects

• Lead/participate in implementations or feature rollouts: project planning, configuration, data conversion, testing, training, and go-live support.
• Build and execute data migration plans (mapping, cleansing, validation) with reconciliation to source systems.
• Establish post-implementation monitoring.

Compliance, Audit & Records Management

• Ensure HR systems and configurations align with federal regulatory requirements (OPM, OMB, records, security/privacy).
• Prepare audit evidence (access reviews, change logs, configuration baselines, test results); respond to audit inquiries.
• Maintain SOPs, configuration inventories, and system documentation for continuity and knowledge transfer.

Training

• Conduct targeted systems training for HR staff (staffing, benefits, ER/LR, etc.) on system use and new features.
• Gather user feedback and measure adoption; iterate materials and configuration to improve usability.

Required:

• Three to five years of experience delivering federal staffing, recruitment, and classification services
• across an organization, including in-depth use of automated personnel/payroll and staffing or
• classification systems, as well as troubleshooting system or processing issues, resolving problems, and
• recommending system enhancements.

FYI's Benefits/Incentives: What is in it for you?

• Opportunity to work a hybrid work schedule
• A knowledgeable, high-achieving, diverse, experienced, and fun team.
• The chance to be part of a rapidly growing company and the next success story.
• A competitive base salary with a loaded benefits package plus 401K.
• Tuition/education assistance, personal computer allowance, pet insurance.