Customer Service
Level One Personnel
Rockville, MD, MD1 month ago
46 views21 saves2 applies
Job Type
contract
Description
Customer Support
Location: Rockville, MD
Type: Long-term Contract, no end date.
Pay: $20
Hours: Full-Time.
ResponsibilitiesLevel One Personnel is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other status protected by law.
Location: Rockville, MD
Type: Long-term Contract, no end date.
Pay: $20
Hours: Full-Time.
Responsibilities
- Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.
- Collects and enters orders for new or additional products or services.
- Fields customer questions and complaints; when the issue is beyond the representative’s knowledge, forwards to the assigned specialist or other appropriate staff.
- Ensures that appropriate actions are taken to resolve customers’ problems and concerns.
- Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
- Performs other related duties as assigned.
- High School Diploma or equivalent
- Ability to pass a drug and background check.
- Customer service experience required.
- Excellent communication skills including active listening.
- Service-oriented and able to resolve customer grievances.
- Proficient computer skills with the ability to learn new software
Benefits Information:
- Eligible for Health Benefit Coverage following 60 days of employment
- 401k After 1 Year.
- 1 Week Sick accrued
This job is found at InterviewStack.io
Skills
customer supportcustomer service
About Level One Personnel
Level One Personnel combines state-of-the-art staffing expertise and technology with personalized service to our clients. Level One Personnel services range from traditional temporary...
staffing, recruitment