SUMMARY Serves as an initial contact and information resource for new students and staff as needed, primarily for the Paralegal Studies, Criminal Justice, and Captioning and Court Reporting programs. Manages student online records and facilitates a variety of student processes both online and in person. ESSENTIAL FUNCTIONS Manages the day-to-day front office activities of the program. Maintains accurate program data and is responsible for updating student and program records in the database in a timely fashion. Serves as primary point of contact for program inquiries and applications. Schedules classrooms, facilities, and workshop presenters for assigned campus. Assists in the data collection for preparation of program reports. Prepares correspondences for emails and marketing purposes. Creates the schedule for interview and intake appointments. Maintains an efficient program filing system. Assist in developing program brochures and other marketing materials to meet the program needs. Manages inventory of departmental property, supplies and office equipment and process orders efficiently as needed. Greets visitors and prospective participants, responds to requests for information, places and receives phone calls, and handles mail. Organizes office bulletin boards and office space. Serves as information liaison for staff, faculty, administrators and parents. Responsible for the overall coordination and supervision of work study students. Contributes to program’s bi-weekly and monthly reports. Contributes to the course evaluation process for the Paralegal Studies Program. Updates program websites as needed, including managing paralegal job opportunities board. Performs other duties as assigned.