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Lead Platform Administrator

Dentsu Aegis Network

Bangalore3 weeks ago
32 views8 saves4 applies

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Benefits

Remote Work

Job Type

full time

Description

The purpose of this role is to lead a team that supports and maintains the application platforms to ensure that Global Technology are providing a reliable, scalable, maintainable and highly available application services to the business.

Job Description:

Key responsibilities:

  • Responsible for leading a team, administrating the Salesforce implementation to support a global user base  
  • Offer L2 support for the Salesforce platform. Guide junior platform administrators 
  • Support user queries and Training about new functionalities launched every month by development team.  
  • Support all aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing settings.  
  • Manage the data migrations and data loading request for Salesforce.  
  • Support of the Salesforce integration with other applications and downstream systems 
  • Troubleshoot and resolve user issues in a timely manner and manage projects following agile best practices for application development. 
  • Execute salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, dashboards, and reports. 
  • Stay up to date with new Salesforce releases and evaluate new features for implementation. 
  • Identify unused or underutilized platform features and work product owner to get it prioritized in product backlog. 
  • Establish best practices, maintaining documentation, and suggesting improvements - as the in-house expert, bring ideas on developments and new ways of working! 

Skills and Experience -

  • Salesforce experience with Sales Cloud | Lightning Force | Visual Force | Workflows | Process Builder | Flows | APEX (Write and Read) | SOAP and REST API | Application Integration |Salesforce DX 
  • Salesforce Administrator, Advanced Administrator, Salesforce App Builder and Salesforce Platform Developer 1 & SalesCloud certifications are a must. 
  • Must have 6 years of experience working as a Salesforce Administrator.   
  • Must have 3 years leading teams experience. 
  • Strong problem-solving skills, data and software applications 
  • High energy and passion for the job with a can-do attitude 
  • Ability to lead a team of platform administrators and work on own 
  • Must be a self-starter and willing to get stuck in 
  • Strong organizational skills and resourcefulness 
  • Proven ability to deliver on commitments 
  • Good knowledge of Software Development Lifecycle (Waterfall, Agile, Hybrid) and Devops processes 
  • Exposure to JIRA or Azure Devops  
  • Nice to have - Additional Salesforce certifications, e.g. Certified Salesforce Platform App Builder, Platform Developer II, JavaScript Developer I. 
  • Experience within a large, global organisation would be advantageous 

Location:

Bangalore

Brand:

Bcoe

Time Type:

Full time

Contract Type:

Permanent

This job is found at InterviewStack.io

Skills

salesforceagiledashboardsrest apisjiraazurejavascript

About Dentsu Aegis Network

Dentsu Aegis Network is a multinational media and digital marketing communications company. It provides a range of services including media planning and buying, digital marketing, and creative services across various industries worldwide.

enterprise companymarketing_tech, mediapublicWebsite