Responsibilities:

• Manage communication with QC, PM and CS team for all current and upcoming projects -including project set-up
• Responsible for developing and managing budget estimates to ensure the financial efficiency of qualitative research projects.
• Coordination of all operational tasks & suppliers involved in the project (Fieldwork, Venue, Moderation, Deliverables, Videoing);
• Liaising on recruitment, moderation and timings for each potential project and during the project with updates and any requested changes from start to end of project;
• Attend and manage some Fieldwork (mainly remote/virtual channels with MS Teams and Zoom platforms and other Ipsos technical channels), and scope to travel to some destinations occasionally;
• Validate QC Reports which already been checked and verified by Field Executive.
• Resolve issues that arise during project execution on the field.
• Ensure projects compliance with ISO standards. Proactively manage projects to deliver quality research data
• Provide mentoring, coaching, training and develop team members.

Requirements:

• Minimum Bachelor Degree from Social Studies, Sociology, or related fields.
• 6 years of experience in a field supervisory position or 3 years of experience in market research.
• Multi-tasking, with high attention to details
• Solid working knowledge of fieldwork standards and protocols
• Knowledgeable about the local market and terrain.
• Have in-depth knowledge of research qualitative methods
• MS Office computing skills
• Confident and persuasive communication skills
• Planning, organizing, and monitoring skills
• Mentorship and team builder abilities