Work Schedule: Monday to Friday - Dayshift, Full Onsite
Location: BGC, Taguig
Industry: Shared Services

Key Responsibilities:

• Lead and manage the Billing Team, setting clear performance expectations and monitoring results through defined metrics and KPIs.
• Develop and execute action plans to ensure billing targets and service level agreements are consistently achieved or exceeded.
• Ensure all invoices are issued accurately and within agreed customer timelines, maintaining high levels of customer satisfaction.
• Oversee efficient and timely completion of billing period-end close activities, ensuring accuracy and compliance with internal controls.
• Drive continuous improvement initiatives to enhance billing quality, automation, and cash application processes by identifying and resolving root causes of issues.
• Ensure billing processes are streamlined, automated where possible, and aligned with evolving business requirements.
• Partner with cross-functional and global stakeholders to maintain process alignment and resolve operational challenges.
• Utilize SAP, advanced Excel, and reporting tools to analyze billing data, monitor performance trends, and provide actionable insights to leadership.

Qualifications:

• Bachelors degree in Accounting, Finance, or a related discipline.
• 3–5 years of experience in billing, accounts receivable, or financial operations.
• Minimum 2 years of people management experience.
• Experience working with global stakeholders.
• Advanced proficiency in SAP and Microsoft Excel.
• Strong background in process improvement and operational efficiency initiatives.
• Experience with Power BI or other reporting tools is an advantage.
• Excellent communication, analytical, and stakeholder management skills.