Since our founding in 2011, our mission has been to improve the lives of seniors and their caregivers. We are deeply passionate about communication and committed to becoming the foremost provider of services and solutions that enable seniors to lead more meaningful and independent lives. We also understand the power of connection and the profound impact it has on the lives of individuals who are hard-of-hearing. By utilizing enhanced automatic speech recognition, human captioning, and innovative product development, we deliver easy-to-use, cutting-edge technology to our primarily senior customer base. Our near real-time phone captioning technology allows individuals with hearing loss to see what callers are saying, enabling them to regain their connection to the world.

ClearCaptions is a Federal Communications Commission (FCC)-certified telephone captioning provider, adhering to the highest industry standards of privacy, security, and professionalism. We recognize the importance of maintaining the trust and confidence of our customers, and we continually strive to exceed their expectations.

For more information about our services please visit clearcaptions.com.

The kind of people we look for:

• Versatile people who thrive on variety and challenge
• Excited about working in a fast-paced environment.
• Innate problem solvers who want to grow in a flexible, collaborative culture.
• Takes initiative, pushes boundaries, motivated to innovate.
• Individuals with a growth mindset who want to use their learning and relationship-building skills.
• Align with our company core values: Integrity, Accountability, Collaboration, Service and Quality.

Position Summary:

The Compensation Analyst is responsible for supporting the design, implementation, and administration of compensation programs that attract, retain, and motivate employees. This role conducts market research, analyzes compensation data, ensures internal equity, and supports compliance with all applicable laws and regulations. The Compensation Analyst partners with the People team to provide insights and recommendations that align pay practices with organizational goals.

This is a Remote/Work from Home position reporting to the Director of Total Rewards.

What You Will Do:

Compensation Administration

• Conduct regular market benchmarking and analysis to ensure competitive compensation practices.
• Maintain salary structures, pay ranges, and compensation models and recommend appropriate adjustments when necessary.
• Perform job evaluations and ensure roles are appropriately leveled within the organization.
• Own the job description process for consistent tone, formatting, and language. Load jobs into the HRIS system and oversee the centralized document depository.
• Provide People Business Partners and leaders with rapid, accurate compensation data and guidance to support hiring, promotions, and organizational changes.
• Support annual compensation cycles, including merit increases, promotions, and incentive plan administration.
• Complete compensation-related audits, equity reviews, and policy updates and recommend appropriate actions.
• Assist with the variable compensation plan administration and analytics.
• Assist in the creation of SOPs within the Compensation function.

Compliance and Reporting (30%)

• Maintain data accuracy withing all compensation tools and HRIS modules.
• Prepare reports, dashboards, and presentations for leadership on KPIs, compensation and benefit trends, and workforce cost analysis.
• Ensure compliance with federal, state, and local pay regulations, including pay transparency laws.

Additional Team Support (10%)

• Serve as a backup to the benefit and leave positions when necessary.

What You Need:

• Bachelor's degree in human resources, in Business, Finance, or a related field preferred.
• 2+ years of experience in compensation, HR analytics, or related HR/finance roles.
• Strong analytical and quantitative skills, with proficiency in Excel and HRIS systems.
• Experience with compensation survey tools (e.g. Mercer, Salary.com) preferred.
• Preferred:
  • Certified Compensation Professional (CCP) or progress toward certification.
  • Advanced data visualization skills (Power BI, Tableau, or similar).
• Knowledge of federal and state wage and hour laws.
• Strong communication skills with the ability to explain complex compensation concepts to non-specialists.
• High attention to detail, confidentiality, and accuracy in data management.
• Experience working in a remote environment with large, non-exempt workforce a plus.
• Ability to work in a fast-paced environment; adjust readily to multiple demands, shifting priorities and rapid change.
• Analyzes, problem solves situations and takes or recommends appropriate action in collaboration with leadership.
• Self-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding time frames.
• Willingness and ability to work flexible hours across US time zones. Proficient in MS Office, modern communication tools for virtual teams (i.e., MS Teams)

Physical Demands:

Employees may experience the following physical demands for extended periods of time:

• Sitting, standing, and walking (95-100%)
• Keyboarding (70-90%)
• Viewing computer monitor, tablet and cell phone requiring close vision (70-90%)

Work Environment:

• 100% Remote: Work environment is at home.

Compensation:

$80,000 to $85,000 determined by competitive market analysis and internal equity considerations. Final compensation will be based on the candidate’s qualifications, experience, and business needs. For details on our comprehensive benefits program, visit www.clearcaptions.com/careers to explore our total rewards package.

Intrigued to learn more?

When you apply for this role, your information will be personally reviewed by our talent acquisition team (not by a robot). You can expect to hear back from us if we think there could be a fit and what next steps look like.

ClearCaptions is an equal opportunity employer committed to inclusion and diversity. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Disclaimer:

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

ClearCaptions does not offer sponsorship for work authorization. Candidates must be authorized to work for any employer in the US without a current or future need for Visa sponsorship.