This role will require you to support the implementation of the Group Strategy and make change a source of sustainable competitive advantage for the banking client. The job is a major point of contact with the business and IT. The jobholder works independently and has a high level of flexibility to consult with the business at all levels. They will need to have the ability to work closely with and build good relationships with Software Delivery, IT Operations, Service Delivery, and with other delivery partners and Global Functions. The jobholder is expected to successfully engage in multiple initiatives simultaneously, taking a lead analyst role in larger projects, directing all analyst activity.

Responsibilities

• Operational Performance
• Capability and People Development
• Value Creation
• Develop new product and service oriented strategies
• Communicate and implement strategies alongside technical team
• Identify and solve weaknesses within the organization
• Explore new ways to increase customer or client satisfaction

Qualifications

• Bachelor's degree in Business or related field (all industries are welcomed)
• 4+ years' of experience in related industry
• Proficient in Microsoft Office suite
• Strong written and verbal communication skills