Job Summary

We are seeking a highly skilled Principal Software Engineer to lead the design and delivery of scalable, cloud-native digital platform solutions in a direct-to-customer environment. This role plays a key part in shaping technical strategy, mentoring engineering teams, and building secure, high-performance applications that drive business growth. The ideal candidate brings deep technical expertise, strong leadership capabilities, and a hands-on approach to solving complex, high-impact challenges.

Duties & Responsibilities

• Lead the design and development of scalable cloud-native applications aligned with enterprise architecture standards

• Serve as hands-on technical lead for Agile engineering teams, guiding delivery and removing obstacles

• Collaborate on front-end solutions to build responsive, accessible, customer-centric interfaces

• Design and optimize data architectures for performance, reliability, scalability, and security

• Translate business and product requirements into high-quality technical solutions

• Drive sprint planning, refinement, and delivery aligned with customer value and reliability goals

• Own the full software development lifecycle with emphasis on secure, test-driven development

• Evaluate and adopt modern frameworks, tools, and architectural patterns

• Mentor engineers, conduct code reviews, and promote engineering best practices

• Communicate architectural strategies and technical decisions across governance teams

• Proactively improve system performance, scalability, and operational resilience

• Maintain system documentation and development standards

• Ensure compliance with security, data governance, and regulatory requirements

• Lead production readiness, observability practices, and incident response efforts

Qualifications, Skills & Experience

• 10+ years of hands-on software engineering experience delivering cloud-native systems

• Proven leadership experience in senior or principal engineering roles

• Strong expertise in modern backend development frameworks and languages

• Advanced experience with cloud platforms and distributed systems

• Deep knowledge of relational and NoSQL database technologies

• Strong understanding of microservices and event-driven architectures

• Experience with CI/CD pipelines and automated testing practices

• Hands-on experience with system observability and production operations

• Excellent analytical, problem-solving, and decision-making skills

• Strong communication and cross-functional collaboration abilities

• Business-focused mindset aligning technology with strategic outcomes

• Experience with regulated or enterprise environments preferred