Join Our Multilingual Customer Support Team in Bulgaria!

Are you passionate about helping people and solving problems?
Were hiring Customer Support Specialists to assist international clients across Europe.
Work on-site in Sofia and become part of a global success story!

What Youll Do

• Support customers via phone and email.

• Resolve issues using internal procedures and knowledge base materials.

• Handle inquiries such as:

  • Account and payment questions.

  • Product or service troubleshooting.

  • Feedback or complaints.

  • Order or booking assistance.

• Ensure a smooth and positive experience for every customer.

Why Youll Love This Job

• Competitive base salary and monthly performance bonuses.

• Health and dental care plan.

• Meal card allowance and transportation/internet bonus.

• Life insurance and Multisport card (co-financed by the employer).

• Paid training and continuous career development.

• Friendly international work environment.

Language Projects Available

• German + English

• Dutch + English

• Azerbaijani + English

Work Model & Location

• Location: Sofia, Bulgaria (on-site).

• Hybrid option available after 6 months (based on performance).

Requirements

• Language skills:

  • German / Dutch / Azerbaijani C1

  • English B1\B2 level

• Excellent communication and problem-solving skills.

• Customer-focused and detail-oriented.

• Eligible to work in Bulgaria (EU citizenship or valid residency card for 1+ year).

Salary & Benefits

• Salary range: 3,500 4,000 BGN gross (depending on project and language).

• Performance bonus: up to 300 BGN.

• Monthly allowances: meal card (4,500 TL equivalent) + 50 BGN internet/transportation.

• Private health insurance and life insurance included.

Training

• Fully paid training!

Ready to Start?

Join an international team, use your language skills daily, and build your career in Bulgaria!
Apply now and become part of our global customer support family!