Client Support Job Description Under the general direction of the Client Services Manager, this position provides a variety of virtual and on-premises client support including purchasing and building computers, installing and deinstalling network systems, and providing domain controller services. Essential Functions Troubleshoot, support, and assist clients with technology systems Provide maintenance to new and existing technology systems Provide clients with an exemplar customer service experience Perform duties at the client’s work site Provide call-center support to clients Monitor, track, and manage company inventory and assets Non-Essential Functions Ensure employee workstations are fully operational at hire and during employment Provide technical support for company and/or partner events Other duties as assigned Knowledge, Skills, Abilities Basic knowledge of technology systems and application designs Knowledge of Microsoft Windows environments, Mobile Device Management, and Azure AD Demonstrated knowledge of computer system and network functions Knowledge of scripting and automation using PowerShell, preferred Knowledge of virtualization systems Exceptional attention to detail and follow-through Excellent oral and written communication skills Ability to work independently and within a group Ability to work in a fast-paced environment with changing deadlines and needs