GROUP HEAD, BUSINESS DEVELOPMENT & SALES

Industry: Telecommunications | ICT | Digital Infrastructure
Location: Lagos, Nigeria
Employment Type: Full-Time
Management Level: Executive Leadership / Senior Management
Reports To: Country Manager, Nigeria
Compensation: ₦2,000,000 Net Monthly Salary + Performance Incentives + Executive Benefits

ABOUT THE COMPANY

We are a leading Digital Infrastructure, Connectivity, Cloud Communications, and Enterprise Technology organization delivering innovative broadband connectivity, managed network services, smart infrastructure, enterprise communications, and digital transformation solutions across Nigeria and emerging African markets.

As part of our growth strategy, we are expanding our commercial leadership team to accelerate market penetration, enterprise customer acquisition, strategic partnerships, and sustainable revenue growth across our core business segments.

POSITION SUMMARY

The Group Head, Business Development & Sales will provide strategic leadership for all revenue-generating activities across the organization. The role is responsible for developing and executing commercial strategies that drive market expansion, enterprise customer acquisition, recurring revenue growth, and long-term profitability.

The successful candidate will oversee nationwide sales operations, strategic business development initiatives, key account management, channel partnerships, and public sector engagements while building a high-performance sales organization capable of achieving aggressive growth targets.

This position requires a commercially astute executive with extensive experience within the Telecommunications, ICT, Broadband, Cloud Services, Managed Services, or Digital Infrastructure sectors and a demonstrable track record of delivering significant revenue growth.

KEY RESPONSIBILITIES

1. Commercial Strategy & Revenue Growth

Develop and execute enterprise-wide business development and sales strategies aligned with the company's strategic objectives.
Drive sustainable revenue growth across all business units, products, and service offerings.
Establish annual, quarterly, and monthly sales targets and ensure consistent achievement of revenue objectives.
Identify emerging market opportunities and develop growth initiatives that increase market share and profitability.
Monitor industry trends, customer requirements, competitive dynamics, and regulatory developments to inform strategic decision-making.

2. Enterprise Sales Leadership

Lead the sales and commercialization of:

Enterprise Broadband Services
Dedicated Internet Access (DIA)
Metro Fibre Connectivity Solutions
Managed Network Services
Cloud Communications Solutions
Managed Wi-Fi Services
Cybersecurity Solutions
Data Centre Connectivity Services
Smart Estate Infrastructure Solutions
Healthcare and Education Connectivity Platforms
Government and Public Sector ICT Infrastructure Projects

Key responsibilities include:

Building and managing a robust enterprise sales pipeline.
Driving customer acquisition and revenue generation.
Managing complex sales cycles and high-value negotiations.
Leading proposal development, commercial structuring, and contract closure.
Ensuring delivery of revenue and profitability targets.

3. Strategic Business Development

Develop and maintain executive-level relationships with CEOs, CIOs, CTOs, COOs, Managing Directors, and other C-Suite stakeholders.
Identify and secure strategic partnerships that accelerate business growth.
Expand the company's footprint across key sectors and emerging markets.
Position the organization as a preferred partner for connectivity, digital infrastructure, and enterprise technology solutions.
Drive market-entry initiatives and new business opportunities across Nigeria and selected African markets.

4. Public Sector & Government Engagement

Build and maintain strong relationships with Federal, State, and Local Government agencies.
Identify opportunities within government-funded ICT, broadband, and digital infrastructure projects.
Lead participation in public procurement processes, RFPs, tenders, and strategic government initiatives.
Develop partnerships that support national digital transformation and connectivity programs.

5. Channel Development & Strategic Alliances

Design and implement reseller, distributor, and channel partner programs.
Develop strategic relationships with technology vendors, infrastructure providers, and ecosystem partners.
Negotiate commercial agreements that expand market reach and generate incremental revenue.
Drive indirect sales growth through strategic alliance networks.

6. Sales Leadership & Team Development

Build, mentor, and lead a high-performing national sales organization.
Establish performance management frameworks and sales governance structures.
Define KPIs, sales targets, and performance expectations across teams.
Conduct regular pipeline reviews, forecasting sessions, and business performance assessments.
Develop sales capability programs that enhance productivity and commercial effectiveness.

7. Strategic Account Management

Provide executive oversight for key enterprise accounts across:

Financial Services
Healthcare
Education
Manufacturing
Hospitality
Government
Real Estate
Energy & Utilities
Technology

Responsibilities include:

Maintaining executive-level customer relationships.
Driving customer retention and satisfaction.
Identifying expansion opportunities and cross-selling initiatives.
Supporting long-term contract renewals and strategic account growth.

KEY PERFORMANCE INDICATORS (KPIs)

Revenue & Profitability

Revenue Target Achievement
Gross Profit Contribution
EBITDA Contribution
Recurring Revenue Growth
Contract Value Secured

Customer Acquisition & Retention

New Enterprise Customers Acquired
Customer Retention Rate
Strategic Accounts Won
Customer Lifetime Value Growth

Market Expansion

New Markets Penetrated
Industry Verticals Developed
Strategic Partnerships Established
Public Sector Opportunities Secured

Leadership & Team Performance

Team Revenue Achievement
Sales Productivity Index
Pipeline Conversion Rate
Forecast Accuracy
Employee Retention and Team Development Metrics

EDUCATION & PROFESSIONAL QUALIFICATIONS

Minimum Requirements

Bachelor's Degree in Business Administration, Marketing, Telecommunications, Engineering, Information Technology, Computer Science, or a related discipline.

Preferred Qualifications

MBA or Master's Degree in Business Administration, Telecommunications, Technology Management, Engineering, or related field.

Professional Certifications (Advantageous)

Sales Leadership Certifications
Strategic Business Management Certifications
Project Management Certifications (PMP, PRINCE2)
Telecommunications Industry Certifications
Cloud Technology Certifications (AWS, Microsoft Azure, Google Cloud)
IT Service Management Certifications

EXPERIENCE REQUIREMENTS

Mandatory Experience

Minimum of 15 years' progressive experience in Business Development, Enterprise Sales, Commercial Strategy, or Revenue Leadership roles.
Minimum of 10 years' experience within Telecommunications, ICT, Broadband, Managed Services, Cloud Services, Data Centre Services, or Digital Infrastructure sectors.
Demonstrated success in selling enterprise connectivity and technology solutions.
Proven record of exceeding revenue, profitability, and business growth targets.
Experience managing geographically dispersed sales teams and multi-regional operations.
Strong network across enterprise, government, and technology ecosystems.

Preferred Industry Background

Candidates should possess experience from one or more of the following sectors:

Telecommunications Operators
Internet Service Providers (ISPs)
Fibre Infrastructure Companies
Managed Service Providers (MSPs)
Cloud Service Providers
Enterprise ICT Organizations
Data Centre Providers
Technology Consulting Firms
Digital Infrastructure Companies

CORE COMPETENCIES

Leadership Competencies

Strategic Leadership
Executive Presence
Change Management
Team Development
Stakeholder Management
Decision Making

Commercial Competencies

Enterprise Sales Management
Revenue Growth Strategy
Strategic Negotiation
Contract Structuring
Pipeline Management
Bid & Proposal Management
Commercial Excellence

Technical & Industry Competencies

Broadband Technologies
Fibre Infrastructure
Cloud Communications
Enterprise Networking
Cybersecurity Solutions
Managed Services
Digital Transformation
ICT Infrastructure

Personal Attributes

Results-Oriented
Entrepreneurial Mindset
Strong Commercial Acumen
Excellent Relationship Builder
Highly Influential Communicator
Strategic Thinker
High Integrity and Professionalism

COMPENSATION & BENEFITS

Fixed Compensation

Net Monthly Salary: ₦2,000,000

Performance Incentives

Commission Structure: 1% – 3% of qualifying gross profit generated from successfully closed enterprise contracts
Quarterly Performance Bonuses
Annual Performance Incentives

Executive Benefits

Participation in the Company's Annual Profit-Sharing Scheme
Comprehensive Family Health Insurance
Employer Pension Contribution in line with the Pension Reform Act
Housing Benefit in accordance with Company Policy
30 Working Days Annual Leave
Annual Leave Allowance
Executive Communication Allowance (₦100,000 Monthly)
Official Laptop, Mobile Device, CRM Access, and Sales Enablement Tools

SUCCESS METRICS – FIRST SIX (6) MONTHS

The successful candidate will be expected to:

Establish and operationalize a high-performing national sales structure.
Build a robust enterprise sales pipeline with qualified opportunities.
Secure major enterprise connectivity and digital infrastructure contracts.
Develop strategic sector-focused channels within Healthcare, Education, Government, and Enterprise markets.
Establish key technology and channel partnerships.
Deliver measurable recurring revenue growth and market expansion.
Strengthen the company's positioning as a leading digital infrastructure and enterprise technology provider in Nigeria.

APPLICATION PROCESS

Qualified candidates with a proven track record of driving enterprise sales growth and commercial success within the Telecommunications, ICT, Broadband, Cloud Services, or Digital Infrastructure sectors are invited to submit their applications.

Application Email: hiring@msigma.io

Subject Line: Group Head, Business Development & Sales Application

Note: Only candidates who meet the stated qualifications and industry-specific leadership requirements will be contacted.