Operations Strategy Officer

Industry: Real Estate / Construction
Location: Victoria Island, Lagos
Work Mode: Hybrid
Employment Type: Full-Time
Experience Level: 4 – 6 Years
Salary Range: ₦350,000 – ₦400,000 (Monthly)

Job Summary

We are seeking a highly analytical and execution-focused Operations Strategy Officer to oversee day-to-day operational performance while driving strategic initiatives that improve efficiency, compliance, and scalability.

This role blends strategy formulation with hands-on operational execution. The successful candidate will work closely with management and cross-functional teams to ensure operational processes are optimized, systems are effective, risks are managed, and organizational goals are consistently achieved as the business grows.

Key Responsibilities

Operational Strategy & Performance Management

• Develop and implement operational strategies aligned with organizational goals and long-term growth plans.

• Identify opportunities to improve operational efficiency, profitability, and overall business performance.

• Establish, document, and continuously improve operational policies, procedures, and best practices.

• Define clear performance targets and key performance indicators (KPIs) to measure operational success.

Compliance, Risk & Governance

• Ensure full compliance with regulatory, legal, and industry standards applicable to real estate and construction operations.

• Conduct periodic operational and compliance audits to identify gaps, mitigate risks, and ensure accountability.

• Develop and implement risk management and contingency plans to address operational disruptions and emergencies.

Financial & Asset Management

• Support budget preparation, cost control, and financial forecasting across operational activities.

• Implement cost-optimization initiatives without compromising quality, safety, or service delivery.

• Develop and execute strategies that enhance asset value and maximize return on investment (ROI).

Facilities & Property Operations

• Ensure all facilities and properties meet health, safety, and environmental (HSE) standards.

• Oversee operational issues related to properties, tenants, and facilities, ensuring timely and professional resolution.

• Monitor property performance metrics to support data-driven operational decisions.

Technology, Systems & Data

• Identify and implement technology tools and systems that improve operational efficiency and data visibility.

• Utilize property management, ERP, or CRM software to track performance, guide decision-making, and generate reports.

• Analyze operational data and insights to support continuous improvement initiatives.

Stakeholder & Relationship Management

• Serve as a key liaison between internal teams, clients, investors, vendors, regulators, and service providers.

• Build and maintain strong working relationships with external stakeholders to support smooth operations.

Leadership & Continuous Improvement

• Lead initiatives that promote operational excellence, innovation, and continuous process improvement.

• Support team coordination and performance through clear expectations, accountability, and structured processes.

Qualifications & Experience

Required Qualifications

• Bachelors degree in Business Administration, Operations Management, Real Estate, Engineering, or a related discipline.

• 4 – 6 years of relevant experience in operations management, strategy, or facilities management, preferably within real estate, construction, or property development.

• Strong understanding of operational strategy, budgeting, financial planning, and compliance management.

• Demonstrated experience using property management systems, ERP, or CRM software.

• Proven analytical, organizational, and problem-solving skills.

• Excellent written and verbal communication skills.

• High level of integrity, accountability, and attention to detail.

Preferred Qualifications

• Masters degree or professional certification in Operations Management, Project Management, Facilities Management, or a related field.

• Experience managing multiple properties, projects, or mixed-use real estate portfolios.

• Working knowledge of health, safety, and environmental (HSE) regulations.

• Familiarity with data analytics and technology-driven operational tracking tools.

Why Join Us

• Opportunity to play a strategic role in shaping operational excellence within a growing real estate organization.

• Exposure to high-value assets, multi-property operations, and business expansion initiatives.

• Collaborative work environment with strong emphasis on performance, accountability, and innovation.

How to Apply

Interested and qualified candidates should submit their CV and a brief cover letter to:
hiring@mysigma.io

Subject Line:
Operations Strategy Officer – Lagos