Customer Empathy - Conversation Design Internship
Paxel
Job Type
Description
Core Competencies
- Analytical Thinking
- Logical and structured thinking
- Empathy
- Strong, natural Indonesian language writing skills
- Ability to work with basic data
Added Value
- Experience in creating flow diagrams
- Familiarity with NLP concepts / UX Writing
- Fresh Graduate
- Strong analytical and logical thinking skills
- Empathetic with a strong interest in writing
- Curious, detail-oriented, and a problem solver
- Background in Information Systems / Information Technology / Communication / UX (or equivalent)
Job Desc
- Analyze customer and chatbot conversations.
- Improve bot menus, flows, and language.
- Map the customer conversation journey.
- Improve CSAT.
This job is found at InterviewStack.io
Skills
About Paxel
Paxel is an app-based delivery service offering fast, secure, and complete shipping solutions, from same-day delivery, next day, and regular services, to large or heavy item deliveries.