Key Responsibilities

• Provide end-to-end support for Oracle HCM Cloud modules including Core HR, Absence Management, Compensation, and Time & Labor.
• Manage and troubleshoot production issues, ensuring minimal downtime and adherence to SLAs.
• Develop and maintain HCM Extracts, BI Reports, OTBI analyses, HDL scripts, and Spreadsheet Loader processes.
• Implement and maintain Fast Formulas to support HR and payroll processes.
• Configure and manage Journeys, Personalization, Lookups, Value Sets, Work Structures, Areas of Responsibility, Data Roles, and Security.
• Collaborate with business and IT stakeholders to deliver functional enhancements and process improvements.
• Assist in the development and maintenance of bi-directional payroll interfaces, leveraging REST API and SOAP integrations where applicable.
• Utilize tools like Redwood and Visual Builder Studio to automate and optimize workflows and reporting.
• Ensure compliance with ITIL best practices, including incident, problem, and change management processes.
• Conduct testing, documentation, and training for system updates and new functionalities.

Experience & Skills Required

• Experience: Minimum 8 years with Oracle HCM Cloud platform, with deep knowledge of:
• Global Core HR
• Absence Management
• Compensation
• Time & Labor
• Production Support: 5+ years experience in production support, with solid understanding of ITIL processes.
• Technical Knowledge:
• HCM Extract
• BI Reports
• OTBI
• HDL (HCM Data Loader)
• Spreadsheet Loader
• Fast Formulas
• Functional Knowledge:
• Setting up Journeys and Personalization
• Lookups and Value Sets
• Work Structures, Area of Responsibility, Data Roles, and Security
• Additional Advantages:
• Experience with Redwood, Visual Builder Studio
• Experience in bi-directional interfaces for payroll
• Knowledge of REST API and SOAP
• Hands-on experience in DevOps practices, including CI/CD, automation, or cloud deployment pipelines