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Remote Customer Success Coordinator

Triptastic Adventures

Madison, Wisconsin, United StatesRemote1 month ago
103 views61 saves14 applies

Benefits

Flexible HoursRemote Work

Job Type

full time

Description

Role Overview
We are increasing our remote team and are seeking customer-centered individuals who enjoy with assisting clients and handling multiple priorities. In this role, you will help coordinate reservations and related services, including accommodations, activities, transportation, and event-based arrangements.

This role is for those who communicate clearly, stay organized, and are comfortable working independently in a remote setting while collaborating with a supportive team.

Key Responsibilities
Support clients with planning and coordinating customized arrangements
Research, compare, and confirm reservation options based on client needs
Provide accurate information and thoughtful recommendations
Communicate professionally via email and phone
Assist with updates, changes, and service-related inquiries
Maintain organized and accurate client records
Participate in training sessions

What We Offer
Fully remote
Flexible schedule
Ongoing training
Supportive team setting

Qualifications
Authorized to work in the US, UK, Mexico, Australia, or Spain
Strong written and verbal English communication skills
Reliable internet access and smartphone (computer is also strongly recommended)
Strong customer service skills

This job is found at InterviewStack.io

Skills

customer service

About Triptastic Adventures

Triptastic Adventures is a full-service travel concierge service specializing in creating memorable vacations for families, couples, and groups, and offering mentorship for remote travel agents.

travel, tourismWebsite