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Account Manager

TransPerfect

seoul, Seoul-teukbyeolsi, South Korea7 months ago
38 views17 saves4 applies

Job Type

full time

Description

We are currently seeking an Account Manager to join our Seoul office at TransPerfect.

As a Account Manager (Business Development & Account Management), you will be focusing on generating new business, targeting the Life Sciences industry & serving as the first level of support to existing clients/accounts. You will be a strong communicator, reliable, organised, and keen to kick-start your sales career. You will be ready to take responsibility and ownership of your clients, and have a passion for driving new business opportunities and sales.

What you will learn:

  • Establish and maintain excellent relationships with clients, sales staff and production colleagues worldwide.

  • Respond to client requests for new project initiatives. Collaborate with various members of the production and sales teams to assess the scope of work and produce cost estimates.

  • Assess the competitive landscape, develop project proposals, negotiate budgets and schedules with the client.

  • Monitor and communicate project progress, ensure strict adherence to deadlines and budgets and ultimately produce high quality deliverables.

  • Take a proactive role in learning about clients’ industry, business needs and company culture, educating the project team, identifying new business opportunities and providing a high level of service.

  • Responsible for growing new business from existing clients, including working closely with senior leadership to expand current relationships and upsell the TransPerfect portfolio.

  • Creatively problem solve to improve current new business development strategy

  • Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service

  • Excellent written, verbal English and Korean communication skills

  • Minimum Bachelor's degree or equivalent

  • Excellent problem solving and analytical skills

  • Strong interpersonal skills and can-do attitude

  • Effective time management

  • Minimum of 1 year experience in Sales or Client Services

This job is found at InterviewStack.io

Skills

account managementbusiness developmentcustomer service

About TransPerfect

TransPerfect is a company operating in the legal services industry, specializing in eDiscovery and related production services. It provides support for electronic discovery processes including identifying, collecting, and producing electronically stored information for legal proceedings.

legal, professional_services