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Customer Contact Centre Representative

Circle K

Support Office Riga BC & BU2 weeks ago
24 views13 saves1 applies

Job Type

full time

Description

Job Description


Looking for new opportunities in your career? Wherever you’re heading, let’s go there together! 

Our ambition is to be an exceptional place to work. We will put our very best effort into your personal and professional development – because when you grow, we grow. Whatever your goal is, let’s make each other’s dreams come true. Come grow with us! 

 

Customer Contact Centre in Circle K Business Centre in Riga is growing and looking for a professional who is passionate about people and would like to join our global family as: 

 

Customer Service Representative 
 

TypeofEmployment:Permanent 
Working hours: shift work  from 08:00 to 17:00 
Employment type: full-time, on-site work 
Location:Riga, Latvia  
Visarequirements:AvalidworkpermitfromtheEU/EEA(relocationassistanceisnotprovided) 
 

WHAT YOU'LL DO 

  • Providing professional and courteous support to B2B and B2C customers via phone on daily matters; 

  • Consulting customers and resolving issues via email correspondence (both B2B and B2C segments); 

  • Supporting fuel station employees by helping to promptly resolve current situations; 

  • Collaborating with the sales team  exchanging information and providing timely support via phone and email; 

  • Communicating effectively with internal company departments to ensure a high level of customer satisfaction; 

  • Entering and processing data in customer service systems. 
     

 

WHAT YOU'LL NEED 

  • Previous experience in customer service (considered an advantage); 

  • Ability to communicate clearly and understandably in Latvian, knowledge of English is an advantage; 

  • Good computer skills (MS Office, email, CRM systems, etc.); 

  • Accuracy, strong sense of responsibility, and customer-oriented mindset; 

  • Ability to work in a dynamic environment and effectively solve problem situations. 

 

WHY WORK WITH US 

  • For 6yearsin a row, Circle K Business Centre has been awarded 1st placein the “CV-Online TOP Employer” InternationalBusiness Services category; 

  • Monthlysalary1400 EUR gross; 

  • Coveredtariffplanforyourmobilephone; 

  • Health insurance; 

  • Employeediscountsinour stores; 

  • Globalandfast-pacedworkenvironment; 

  • Positiveatmosphereandgreatcolleaguesaroundyou; 

  • Opportunities for professional development and training. 

  • And more! 

 

Interested? 

Weencourageyou to applyby 19th ofJune, 2026. 

Weknowgreatcompaniesarebuiltfromwithinbygreatpeoplelikeyou.
Comegrowwithus!

Circle K BusinessCentre SIA 
PVN Nr: LV40103511774 
Duntes iela 6, Rīga, Latvija, LV-1013 

 

 

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Skills

crm

About Circle K

Circle K is a global convenience store chain with thousands of locations worldwide, offering fuel, food, and everyday essentials to customers with a focus on convenience and accessibility.

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