Marine Tours – proudly recognized as one of the Best WorkplacesTM 2025 – is a leading travel management company in Southeastern Europe, with over 45 years of experience and in-depth expertise in business travel needs.

With a long-standing tradition at the service of the global maritime community, Marine Tours delivers superior travel services for seafarers and shipping executives (Marine & Offshore Travel). Its operations also extend to the Corporate Travel sector, where it acts as a valuable strategic partner of leading Corporate Clients in the Greek market. Additionally, the Company specializes in incentive travel, as well as conference and event management (MICE).

MICE Executive

For our Operations Team at Marine Tours, we are looking for energetic, enthusiastic, and talented individuals with a strong team spirit who will use their expertise to drive strong personal and team performance. We are seeking passionate and committed professionals with a strong focus on excellence in customer experience who want to make their mark.

It’s the perfect time to take the next step in your career!

Your Role

As part of a highly motivated team of travel management consultants, your main role is to offer the full suite of travel services to Marine Tours customers, consistently exceed their expectations, and deliver exceptional results.

Your Responsibilities

• You will attend to Meetings & Events customers’ needs and always offer the best possible options to match their requests.
• You will communicate confidently with customers over the telephone and by email to discuss their needs in detail and guide them through the available options for domestic and international destinations, excursions, accommodation, transport, insurance, and tariffs.
• You will efficiently prepare and provide air tickets, ferry tickets, vouchers, and other travel documents.
• Support the development and delivery of Meetings & Events proposals for bids and RFPs.
• Offer expert advice on routes, destinations, and venues, and demonstrate creativity and initiative in your proposals.
• Be fully aware of and apply your customers’ corporate travel policies, contract details, special requirements, and arrangements.
• Maintain and nurture excellent relationships with suppliers (airlines, hotels, car rental companies, etc.) to secure optimum terms and ensure the smooth resolution of any issues.
• Foster excellent relationships with colleagues and other departments to ensure cross-departmental efficiency.
• Work closely with the Sales & Account Management team to promote the Meetings & Events department to existing and new customers, contributing to revenue growth for the business.
• Be available to travel and capable of coordinating Meetings & Events on site.
• Demonstrate personal accountability that delivers value and drives results.

Your Profile

• Degree-level studies in Tourism, Hospitality, or Business, or an equivalent qualification.
• A minimum of 5 years of travel industry experience in a similar role.
• Knowledge of GDS and other reservation systems will be considered an asset.
• Excellent command of MS Office (PowerPoint, Word, Excel).
• Good knowledge of travel and medical guidelines, country entry procedures, safety requirements, local customs, and related matters.
• Outstanding team spirit and a strong willingness to support your colleagues in delivering exceptional customer service.
• Ability to analyse customer needs and gather valuable insights into personal preferences across all travel-related aspects.
• Strong ability to engage with and build lasting relationships with high-profile customers.
• A genuine interest in new trends and a comprehensive knowledge of the travel industry are essential.
• Excellent written and verbal communication skills in Greek and English.
• Strong problem-solving skills and the ability to resolve customer issues successfully.
• A flexible and inquisitive personality.

We strive to continuously improve our services and consistently exceed customers’ expectations.

The right person will...

• Be at their best in a fast-paced and highly challenging environment, where anything can happen in a day’s work.
• Make things happen and turn resourcefulness into second nature.
• Take immense pride in managing time and priorities effectively.
• Love working in a strong team culture where positive communication and great ideas are considered essential.

If you think you have what it takes, we look forward to hearing from you!