Customer Service Representative German + English Remote

Position: Customer Service Representative
Languages: German + English
Location: Remote (based in Portugal Braga project)
Start Date: 6 November 2025
Schedule:

• Monday to Sunday: 24/7 (Rotative Shifts)

• Days Off: 2 rotational days

Your Mission:

Be the trusted voice for our international clients!
As a Customer Service Representative, youll deliver exceptional support in German and English, ensuring every interaction leaves customers feeling heard, valued, and satisfied.

Working from home, youll join a global team passionate about communication, problem-solving, and delivering outstanding experiences.

What Youll Do:

• Provide professional support via phone, chat, and email in German and English.

• Resolve inquiries with empathy, patience, and efficiency.

• Ensure accurate information and high-quality service in every interaction.

• Collaborate remotely with your team to maintain service excellence.

• Stay proactive in helping customers find solutions and feel supported.

What You Bring:

• Fluency in German and English (spoken and written).

• Strong communication and interpersonal skills.

• A customer-first attitude with empathy and patience.

• Adaptability to work in rotative shifts (24/7).

• Ability to stay organized and positive in a remote setup.

What We Offer:

• 100% Remote work within Portugal enjoy flexibility and comfort from home.

• A multicultural, supportive, and professional work environment.

• Continuous training and clear career growth opportunities.

• Competitive salary and performance-based rewards.

• Stability in a global company with a strong reputation for excellence.

Join Our Team!

If youre ready to bring your language skills and passion for service to a global environment, send your CV and a short paragraph about yourself to zineb.juedi@cbtalents.org

This opportunity is perfect for couples looking to start a career together and grow side by side!