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Customer Service Representative German + English Remote

Cross Border Talents

Braga, PortugalRemote1 month ago
13 views7 saves0 applies

Benefits

Remote Work

Job Type

full time

Description

Customer Service Representative German + English Remote

Position: Customer Service Representative
Languages: German + English
Location: Remote (based in Portugal Braga project)
Start Date: 6 November 2025
Schedule:

  • Monday to Sunday: 24/7 (Rotative Shifts)

  • Days Off: 2 rotational days

Your Mission:

Be the trusted voice for our international clients!
As a Customer Service Representative, youll deliver exceptional support in German and English, ensuring every interaction leaves customers feeling heard, valued, and satisfied.

Working from home, youll join a global team passionate about communication, problem-solving, and delivering outstanding experiences.

What Youll Do:

  • Provide professional support via phone, chat, and email in German and English.

  • Resolve inquiries with empathy, patience, and efficiency.

  • Ensure accurate information and high-quality service in every interaction.

  • Collaborate remotely with your team to maintain service excellence.

  • Stay proactive in helping customers find solutions and feel supported.

What You Bring:

  • Fluency in German and English (spoken and written).

  • Strong communication and interpersonal skills.

  • A customer-first attitude with empathy and patience.

  • Adaptability to work in rotative shifts (24/7).

  • Ability to stay organized and positive in a remote setup.

What We Offer:

  • 100% Remote work within Portugal enjoy flexibility and comfort from home.

  • A multicultural, supportive, and professional work environment.

  • Continuous training and clear career growth opportunities.

  • Competitive salary and performance-based rewards.

  • Stability in a global company with a strong reputation for excellence.

Join Our Team!

If youre ready to bring your language skills and passion for service to a global environment, send your CV and a short paragraph about yourself to zineb.juedi@cbtalents.org

This opportunity is perfect for couples looking to start a career together and grow side by side!

This job is found at InterviewStack.io

Skills

customer service

About Cross Border Talents

Your international recruitment partner for hard to find professionals and jobs all over the globe.

staffing and recruiting, human resourcesWebsite