Associate Vice President, Relationship Management (f/m/d)
Deutsche Börse Group
Job Type
Description
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Ready to make a real impact in the financial industry? At Deutsche Börse Group, we'll empower you to grow your career in a supportive and inclusive environment. With our unique business model, driven by 15,000 colleagues around the globe, we actively shape the future of financial markets. Join our One Global Team!
Your Area of Work
As an Associate Vice President, Relationship Management, you will serve customers in the Hong Kong Market. You will ensure effective communication and feedback as well as high level of service delivered to the customers. You will be responsible for prospering new business and expanding the company’s market presence in this strategically important region.
Your Responsibilities:
- Manage key relationships with a number of our strategic, global relationships.
- Develop new business opportunities and protect existing revenue streams in coordination with Clearstream’s other European offices, Regional Directors, and Relationship Managers.
- Prepare and present proposals and product presentations to potential new customers.
- Initiate, establish and maintain excellent relationships with existing and prospective customers (banks and financial institutions).
- Monitor service levels, escalate and resolve potential operational problems to ensure high quality standards, handle customer enquiries on settlement and custody.
- Liaise with the product teams to promote Digital Issuance and Collateral Management.
- Keep abreast of market updates, developments, and competitors.
- Act as the first line of defence in managing client relationships, ensuring adherence to all Know Your Customer (KYC), Anti-Money Laundering (AML), and other regulatory requirements.
Your Profile:
- Minimum Bachelor’s Degree.
- Strong understanding of KYC and AML frameworks and client onboarding.
- 6 to 8 Years experience in securities / banking business, with experience in custodian bank or securities services house preferred.
- Good knowledge of securities settlement and corporate action, ideally in both international and major domestic markets.
- Experience with institutional clients, good relationship with financial institutions, hands-on customer service experience.
- Outstanding communication and negotiation skills, customer and service-oriented.
- Excellent analytical and problem-solving skills, teamplayer. Highly motivated and flexible.
- Proficiency in written and spoken English, as well as an excellent command of spoken Cantonese and Mandarin is mandatory.
- Willingness to travel as required.
Location: Hong Kong
Deutsche Börse Group embraces an international climate, whereby diversity is universal. This is evident across the board, be it through our diverse workforce, routine responsibilities or other areas of activities and scope of application. We are looking for employees who enjoy working in a dynamic and flexible environment and are willing to put forward innovative ideas for the company. An open mindset, a proactive approach and self-motivation are prerequisites.
We offer our employees an attractive remuneration package. Benefits include a high level of trust and autonomy in modern, centrally located workplaces where corporate culture and values are exercised regularly.
We value diversity and therefore welcome all applications - regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity.
Have we piqued your interest? Then we encourage you to apply now!
Do you have questions about the application process or this position?
Please contact us at careers@deutsche-boerse.com or by phone 069-211-11810. We look forward to getting to know you!
Deutsche Börse Group, Human Resources
https://careers.deutsche-boerse.com/
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About Deutsche Börse Group
As one of the world’s leading exchange organisations, Deutsche Börse Group provides investors, financial institutions and companies access to global capital markets.