Responsibilities of ID Admins

• Create, delete, reset and suspend user's ID of operating system (eg. Windows, Linux, etc.) and application per approved change request
• Produce quality work at all times to minimize rework and client complaints.
• Comply with instituted workplace securities at customer premises
• Issue pin mailers and answer phone/email enquiries from institution users
• Perform labeling, ID revalidation and remediate all deviations in a timely manner
• Perform Privileges Authorization Revalidation and remediate all deviations in a timely manner
• Perform timely escalation to respective support team where necessary
• Perform tasks assigned by line manager and be contactable at all times.

Requirements

• Minimum Nitec Holder, IT related will be advantageous
• Proficiency in Microsoft Excel
• Comfortable working in healthcare environment

Working Hours

• 5.5 days
• 9 staggered hours between 7.30 am to 7.30 pm (Monday to Friday)
• 4 hours staggered between 7 am to 2 pm (Sat)

Working location: Connection 1