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Dutch (Flemish) Quality Analyst - Lisbon

KultureTalent

Lisbon, Portugal1 month ago
95 views38 saves9 applies

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Benefits

Performance BonusRelocation Assistance

Job Type

full time

Description

If you're detail-oriented and passionate about customer service excellence, this is your chance to grow your career!

Responsibilities:

  • Monitor and evaluate customer interactions to ensure quality standards
  • Provide constructive feedback and coaching to customer service agents
  • Identify trends and suggest process improvements
  • Collaborate with teams to enhance overall customer experience

Requirements:

  • Dutch Flemish on a C1-C2 level and fluent English (B2)
  • Experience in Quality Analysis or Customer Service
  • Strong attention to detail & analytical skills
  • EU Passport or Portuguese Residence Card
  • Available to start right away

What We Offer:

  • Competitive salary & benefits
  • Performance Bonus
  • Relocation package available ️
  • Career growth opportunities

This job is found at InterviewStack.io

Skills

process improvementcustomer service

About KultureTalent

We assist companies in finding the right talent, developing a talent pipeline, achieving strategic growth objectives, and outsourcing all non-core services so that clients can focus on their core functions and leave the rest to us.

recruitment, staffingWebsite