JOB SUMMARY

This position is responsible for providing front-line customer service to visitors and patrons and processing program registrations.

OTHER DUTIES INCLUDE

• Greets walk-in traffic. Answers phone calls and handles appropriately. Answers questions about the organization, its facilities and programs. Directs patrons to rooms and events.
• Registers, completes refunds and transfers requests for customers for programs, events and membership passes using computer system.
• Books rentals for rooms, facility usage and field houses.
• Accepts payments and processes transactions.
• Balances daily work deposits (cash, checks, credit cards) for all areas including front desk and also open gym and indoor pool.
• Issue and process field house permits and key deposits.
• Sorts & distributes internal & external mail.
• Crosstrain to work as a venue supervisor for rentals and events.
• Troubleshoots customer service issues that may arise, including use of website registration.
• Responds to emergency situations.

QUALIFICATIONS

High School diploma or equivalent required.  Some college strongly preferred. Will consider significant and material experience in lieu of formal education. At least 3 years relevant experience desired.

SCHEDULING & PAY: This is a part time, year-round hourly (non-exempt) position.

• Weekday morning shifts     Mon, Fri; 8:45am-2:00pm
• Weekend shifts                    Saturday 8:45am – 3:30pm

Opportunity for additional hours through rentals and shift coverage. Target hiring range is $17-$19 per hour depending on qualifications and experience.

APPLY ONLINE!

Visit us at www.GlenviewParks.org – click on “Jobs” at the top of the homepage

INTERNAL APPLICANTS

Email a letter of intent and current resume directly to Jill Bruns at

Phone: 224-521-2560 or jill.bruns@glenviewparks.org

Application Deadline: Open Until Filled

If interested, please apply early.  Recruiting and interviewing will begin immediately.

The Glenview Park District is an Equal Opportunity Employer.