We are seeking a
highly organized and detail-oriented Marketing & Communications Assistant
to provide administrative, content, design, and marketing support to the
Marketing & Communications team. This role is ideal for someone who enjoys
working across marketing platforms, social media, email marketing, website
content management, and digital asset coordination in a fast-paced remote
environment.

Qualifications

Required Skills & Experience

• Strong written English
  communication skills
• Excellent attention to detail
  and organizational skills
• Experience using Canva for
  content and graphic creation
• Experience preparing and
  scheduling social media content
• Experience using HubSpot or a
  similar email marketing platform
• Experience using WordPress or
  a similar CMS for content updates
• Experience managing Zoom
  meetings, webinars, or virtual events
• Proficiency in Microsoft
  Office and Google Workspace
• Strong spreadsheet, file
  management, and document formatting skills
• Ability to follow SOPs,
  templates, checklists, and brand guidelines
• Ability to work with
  Australian spelling and business communication standards
• Strong communication skills
  with the ability to ask questions and clarify instructions when needed
• Willing to work in a hybrid set up once a month onsite and morning shift

Nice to Have

• Basic SEO knowledge
• LMS or online learning
  platform administration experience
• Social media analytics and
  reporting experience
• Basic video editing skills
• Adobe Creative Suite
  experience
• Experience working within
  professional services, finance, or mortgage broking industries

Key Responsibilities

Marketing Administration & Workflow Support

• Maintain marketing trackers,
  content calendars, task lists, and working documents
• Organize files, folders, and
  documentation while ensuring version control
• Monitor deadlines,
  outstanding tasks, and workflow progress

Social Media & Content Support

• Prepare and schedule approved
  social media content
• Upload captions, graphics,
  videos, and links into scheduling platforms
• Maintain content records and
  escalate engagement requiring review

Canva Design & Creative Support

• Create and update Canva
  graphics using approved templates and brand assets
• Resize creative assets for
  social media, email marketing, websites, and events
• Maintain organized creative
  asset libraries and version control

Email Marketing & HubSpot Administration

• Build and prepare email
  communications using approved templates and content
• Conduct quality checks on
  links, formatting, layouts, and recipient lists
• Assist with email reporting
  and template maintenance

Website & Digital Content Management

• Perform basic WordPress
  content updates
• Upload documents, resources,
  images, and approved website content
• Update landing pages and
  review pages for formatting or content issues

Webinar & Event Support

• Set up Zoom meetings and
  webinars
• Manage registrations,
  reminders, attendance tracking, and session recordings
• Prepare post-event resources
  and reports

Reporting & Data Support

• Pull and update email, social
  media, website, and campaign performance data
• Maintain reporting templates,
  charts, and tracking spreadsheets
• Identify and flag unusual
  performance trends or data issues