The Company IMCD is a leading distributor, formulator and solutions provider in speciality chemicals and ingredients. We have operations in over 60 countries and as we grow, we keep our founders’ entrepreneurial spirit intact, creating a world of opportunity. We are driven by our five core values: partnership, freedom to act, entrepreneurship, integrity trust, and financial discipline. In our Food Nutrition business, we are committed to solving our customers formulation challenges and creating healthy, convenient and sustainable solutions that are consumer trend-led and exceed all expectations. To make this a reality, our specialists build a deep understanding of our customers’ requirements and bring our own insights to the table through an in-depth analysis of local market data, as well as an extensive knowledge of recipes, applications and processes. About the role Based in Mulgrave and reporting directly to the Commercial Manager - Food and Nutrition, the Inside Sales role will manage and develop an assigned group of customers and potential customers to drive sales growth. Additional responsibilities will include: Build and maintain good relationships within your portfolio of customers Develop and deliver targeted customer account strategies to achieve sales targets and objectives within assigned territory Initiate regular customer contact to ensure products and service levels are meeting customer expectations Identify, maintain and actively manage new opportunities to deliver sustainable growth through opportunity management platforms on Sales Force Management of customer forecasts in timely manner to support demand planning Assist in the investigation and resolution of customer complaints Attend customer visits on occasion About you Qualification - Relevant tertiary qualifications or certification or experience in Food and Nutrition industry. Experience - 1-3 years experience in industry in either sales role or related role preferably within the food and nutrition sector. Experience within distribution sector is preferential. Proficient in using sales and customer relationship management (CRM) tools Well-developed communication skills – Possess good interpersonal, negotiation and relationship management skills to support building relationships across all levels within IMCD and with our customer and supplier network. A can-do attitude – our values are central to all that we do. You will go a long way if you use your initiative and common sense and are happy to roll your sleeves up and support the wider team while being able to work independently. Being a team player – Supporting colleagues when needed and working as part of a team is essential to our success. Solutions-focused – You will be resourceful and entrepreneurial with the ability to quickly to pick up product knowledge and apply to resolve customer needs In return you will: Join an inclusive, supportive and diverse team Enjoy working for an international fast-growing company with a strong entrepreneurial culture Free onsite parking Additional benefits such as a fitness subsidy, quarterly incentives, salary continuance insurance and monthly on-site massages.