Title: Information Technology Director

State Role Title: Information Technology Manager

Hiring Range: Hiring range for this position is $150,872-$165,960, commensurate with education and experience

Pay Band: UG

Agency: VA Cannabis Control Authority

Location: VA Cannabis Control Authority

Agency Website: https://cca.virginia.gov/

Recruitment Type: General Public - G

Job Duties

IT Strategy & Planning
• Develop and execute a comprehensive IT strategy aligned with business goals.
• Identify emerging technologies and assess their potential impact on operations.
• Lead digital transformation initiatives to improve efficiency and competitiveness.
Infrastructure & Operations
• Oversee the design, implementation, and maintenance of IT infrastructure (networks, servers, cloud services).
• Ensure high availability, performance, and scalability of systems.
• Manage disaster recovery planning and business continuity protocols.
Cybersecurity & Risk Management
• Establish and enforce cybersecurity policies and procedures.
• Monitor threats and vulnerabilities and implement proactive security measures.
• Ensure compliance with data protection regulations.
Enterprise Applications & Systems
• Manage the selection, deployment, and integration of enterprise software.
• Oversee application lifecycle management, including upgrades and support.
• Ensure systems meet user needs and support business processes.
IT Governance & Compliance
• Develop IT policies, standards, and best practices.
• Ensure compliance with internal controls, licensing agreements, and regulatory requirements.
• Monitor IT performance metrics and report to executive leadership.
Team Leadership & Development
• Lead and mentor IT staff, fostering a culture of innovation and accountability.
• Build team capabilities through training, coaching, and performance management.
• Promote collaboration across departments to align technology with organizational needs.

Minimum Qualifications

Knowledge, Skills and Abilities
• Strong understanding of enterprise IT architecture, infrastructure design, and systems operations.
• Deep familiarity with cybersecurity principles, threat mitigation, and data protection frameworks such as NIST.
• Ability to evaluate emerging technologies and determine their strategic value to the organization.
• Proficiency in developing IT strategies that align technology investments with business goals.
• Experience navigating IT governance standards, including ITIL, COBIT, and related best practices.
• Expertise in managing cloud environments, virtualized systems, and hybrid infrastructures.
• Capable of leading complex technology projects from planning through implementation.
• Skilled in analyzing technical problems, troubleshooting issues, and implementing long term solutions.
• Strong communication skills, including the ability to explain technical concepts to nontechnical audiences.
• Demonstrated ability to build effective partnerships across departments and collaborate with diverse stakeholders.
• Adept at building and leading high performing teams, promoting innovation, accountability, and professional development.
• Ability to create and enforce IT policies, standards, and procedures to ensure secure and reliable operations.
• Comfortable managing multiple priorities and making informed decisions in a dynamic and regulated environment.
• Strong organizational, planning, and budgeting capabilities, including oversight of contracts and vendors.
• Ability to assess risk, develop mitigation strategies, and maintain comprehensive disaster recovery and continuity plans.

Required Education and Experience

Required Experience
• Progressive experience in IT management, typically 7–10 years, overseeing infrastructure, cybersecurity, or enterprise systems.
• Leadership experience supervising IT staff and building team capabilities.
• Proven track record managing large-scale technology projects, system implementations, or integrations.
• Experience developing and maintaining IT policies, security standards, and compliance frameworks.
• Background working with cloud services, networks, servers, and enterprise application environments.
• Experience negotiating and managing contracts, procurement processes, and third party vendors.
• Hands-on involvement in disaster recovery planning and execution of business continuity strategies.

Required Education
• Bachelor’s degree in Information Technology, Computer Science, Information Systems, Cybersecurity, or a related field, or an equivalent combination of education and experience

Additional Considerations

Preferred Experience
• Prior work experience in state government, a regulatory agency, or another highly regulated industry.
• Experience leading digital transformation or modernization initiatives.
• Background implementing or managing ERP systems or comparable enterprise applications.
• Experience integrating systems in environments with significant data privacy or compliance requirements.
• Experience presenting technical strategies, project updates, or performance metrics to executive leadership.
Preferred Education and Certifications
• Master’s degree in Information Technology, Business Administration, Public Administration, or a related field.
• Relevant professional certifications such as CISSP, CISM, PMP, ITIL, or cloud platform credentials (AWS, Azure, Google Cloud).

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

Contact Information

Name: Robin Hollenbeck

Phone: (804) 653-9490

Email: robin.hollenbeck@cca.virginia.gov

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Reasonable accommodations are available to individuals with disabilities during the application and/or interview processes per the Americans with Disabilities Act. Please call (804)653-9490 for assistance.

The Commonwealth of Virginia is an Equal Opportunity Employer. It is the policy of the Commonwealth of Virginia to prohibit discrimination on the basis of race, sex, color, national origin, religion, sexual orientation, gender identity or expression, age, veteran status, political affiliation, disability, genetic information, pregnancy, childbirth or related medical conditions in the recruitment, selection, and hiring of its workforce.