The Site Manager, Operations and Maintenance, is responsible for overseeing the day-to-day operation, maintenance, and performance of the baggage handling system. This role ensures the safe, efficient, and timely processing of all baggage while coordinating closely with internal teams, contractors, and third-party service providers. The Site Manager has overall accountability for the site and its personnel, ensuring system reliability and driving continuous improvement across all aspects of the baggage handling operation. This role will support our Operations and Maintenance Site in Cincinnati/Northern Kentucky International Airport (CVG).

Key Responsibilities:

BHS Operations Management:

Supervise and manage the daily operation of the baggage handling system (BHS), ensuring optimal performance, safety, and compliance with airport standards.
Monitor baggage flow, assess system efficiency, and identify opportunities for improvement.
Oversee BHS equipment, including conveyors, automated systems, and sorters, ensuring they operate at peak efficiency.
Understand the contract deliverables and ensure our teams exceed these.

Maintenance & Troubleshooting:

Work closely with the maintenance team to schedule and oversee preventive maintenance, addressing minor repairs, and ensuring all BHS components are fully operational.
Lead troubleshooting efforts during operational disruptions and coordinate repairs with internal and external teams.
Document and report any system downtime, operational failures, or significant issues to upper management.
Ensure investigation into root cause investigation and prevention actions are documented and reviewed with the team and customer.

Staff Management:

Supervise a team of BHS Technicians, Supervisors, and other personnel, ensuring they are properly trained and follow established safety procedures.
Manage work schedules, team performance, and provide regular feedback.
Promote a culture of safety, teamwork, and continuous improvement within the team.
Implement continuous training and upskilling BEUMER personnel for advancement and succession planning.

Compliance and Safety:

Ensure compliance with all safety and security regulations, industry standards, and airport policies related to the facilities and the baggage handling system.
Conduct regular safety audits, risk assessments, and emergency drills to prepare for system failures or baggage-related incidents.
Ensure proper handling of hazardous materials and maintain compliance with airport security protocols.
Ensure team training and understanding of reporting requirements of incidents and actions items to prevent recurrence.

Coordination with Stakeholders:

Liaise with airlines, ground handling companies, security personnel, and other relevant parties to ensure baggage handling meets operational standards.
Act as the primary point of contact for any system-related issues, acting as the intermediary between different teams and departments.
Ensure procedures for baggage handling in emergency or contingency situations.
Promote over communication to Airport Authorities and relevant stakeholders.

Performance Reporting & Analysis:

Prepare and present regular reports on BHS performance, including system uptime, operational issues, maintenance activities, and staffing requirements.
Analyze system performance data and recommend enhancements to improve efficiency, reduce downtime, and ensure a smooth flow of baggage and operation.

Project Management:

Lead or assist in the implementation of BHS-related projects, including upgrades, new installations, or system expansions.
Coordinate with external contractors, engineers, and vendors on capital projects related to baggage handling.
Financial budgeting and reporting/business sense.

Compensation range: $110,000.00 - $120,000.00 Annually

The posted salary range reflects the compensation the company reasonably expects to offer for this position. Actual compensation will not be less than the posted minimum and will be based on multiple factors.

Qualifications

Bachelor's degree in Engineering, Operations Management, or a related field preferred.
Minimum of 5 years of experience in managing or overseeing baggage handling systems, airport operations, or related technical environments.
Relevant certifications in airport operations, safety, or equipment management preferred.
Must be eligible to obtain and maintain airside security clearance.
Experience in supervising teams and managing complex technical systems.
Knowledge of airport operational standards, safety procedures, and regulatory requirements.
Strong leadership, communication, and interpersonal skills.
Excellent problem-solving skills with the ability to make decisions quickly and efficiently.
Technical proficiency in the operation and maintenance of automated baggage handling systems.
Ability to work under pressure and manage multiple priorities in a fast-paced environment.
Strong knowledge of safety protocols and emergency response procedures in an airport setting.
Able to lift up to 50 pounds, work in a fast-paced environment while maintaining composure.
Occasional travel to meet with contractors, vendors, or attend industry training sessions.

Work Environment:

Operates in a fast-paced airport setting with exposure to noise, moving machinery, and variable temperatures.
Requires flexibility to work nights, weekends, and holidays as part of a rotating shift schedule.
Frequent walking, climbing, bending, and standing across large terminal and baggage areas.

Additional Information

BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees. And by the way, no waiting period, they start when you do!

Generous medical & dental benefits for you AND your eligible dependents
401k Retirement Plan with a generous match because we care about your future
Life Insurance is provided free for all employees
Generous amount of paid time off

BEUMER is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex (including pregnancy and breastfeeding), gender, affectional or sexual orientation, gender identity or expression, transgender status, national origin, age, ancestry, disability (mental or physical), veteran status, genetic information, atypical hereditary cellular or blood trait, marital status, civil union status, domestic partner status, or any other status protected under local, state or federal laws. prohibits discrimination, harassment, and retaliation in all aspects of employment. This commitment applies to recruitment, hiring, training, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment.

By accepting an offer of employment with BEUMER, the employee agrees to abide by all policies and practices that promote a workplace free from discrimination and harassment, and acknowledges BEUMER’S commitment to diversity and inclusion. All your information will be kept confidential according to EEO guidelines.

About the Company

Conveying, loading, palletising, packing, sortation and distribution – BEUMER Group is a leader within the development and manufacture of high-technological intralogistics systems for global markets. Our employees stand out from others thanks to their ability to supply innovative solutions to our customers. They can do this because they know the industry and are passionate about continuously developing and expanding their knowledge. We support these high standards through teamwork, mutual respect and a working culture based on trust that fosters stability and security for all of our employees. Our common goal is to implement outstanding and innovative projects worldwide.

Site Manager, Operations & Maintenance

Benefits

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About the Company

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About BEUMER Group