Overview:

A global company in high-quality, high-value-added card services is seeking Sales & Business Development Assistant Manager to join its Hawaii team.

This is a hands-on leadership role where you will actively manage merchant relationships, develop new business opportunities, and support the day-to-day success of the sales team.

Rather than managing from behind a desk, you'll spend much of your time visiting merchants, building long-term partnerships, identifying growth opportunities, and helping solve business challenges in the field.

This position is designed for someone who enjoys leading by example. As you continue to develop your leadership skills, you'll also have the opportunity to grow into a Sales Manager role and lead the department in the future.

If you're passionate about relationship-based sales, understand Hawaii's tourism and retail market, and are ready to take the next step in your career, we'd love to hear from you.

Location: Honolulu, Hawaii, USA

Working Hours: Mon through Fri 9:00am to 6:00pm (1-hour lunch break)

Remote: Hybrid (3 days in the office and visiting merchants, 2 days working remotely)

Reports To: Sales & Business Development Manager

Key Responsibilities:

Sales & Business Development

• Build and maintain strong relationships with existing merchant partners through regular on-site visits
• Propose and implement initiatives to increase card usage among participating merchants
• Identify and develop new merchant partnerships throughout Hawaii
• Plan and execute promotional campaigns in collaboration with merchant partners
• Respond to merchant inquiries regarding payment terminals and coordinate initial troubleshooting
• Work closely with terminal vendors and internal departments to resolve operational issues
• Prepare sales reports and share market insights with management

Leadership & Team Support

• Provide day-to-day coaching and support to sales team members
• Monitor sales activities and assist the team achieve business goals
• Identify operational challenges and recommend process improvements
• Coordinate reporting and communications with the U.S. headquarters in Los Angeles
• Support the Sales Manager while preparing for future leadership responsibilities

Qualifications:

Required

• Strong English communication skills (written and verbal)
• Experience in sales, marketing, or business development
• Previous team leadership or supervisory experience
• A hands-on leader who can take the initiative and deliver results
• Strong understanding of Hawaii's business environment, particularly the tourism, hospitality, retail, or restaurant industries
• Valid U.S. work authorization

Preferred

• Experience in the credit cards, payments, banking, or financial services industries
• Established business network within Waikiki or Hawaii's hospitality, retail, or tourism sectors
• Japanese language skills are welcome, but not required

Compensation & Benefits:

Starting Salary: $80,000 – $100,000 annually (depending on experience)

• Annual salary review
• Paid Time Off (PTO)
• Sick Leave
• HMSA PPO Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k)

Why This Opportunity?:

If you've built a successful career in sales and are ready to take the next step into leadership, this opportunity offers the perfect balance of both.

This is not a desk-based planning role. You'll be out in the field developing relationships, growing merchant partnerships, solving real business challenges, and driving revenue.

At the same time, you'll gain valuable leadership experience by coaching team members, supporting daily operations, and preparing for a future management position.

Whether your background is in hospitality, travel, financial services, banking, or payment solutions, this role offers the opportunity to leverage your industry knowledge and local network while building a long-term management career with a globally recognized organization.

Contact:

For employment opportunities, please contact us to sai.m@fellows-hawaii.com or visit our website at https://www.fellows-hawaii.com/.