Industry Business Manager
SGS
Job Type
Description
- Develop and execute the Industrial business strategy, ensuring alignment with regional and corporate objectives while driving sustainable growth, profitability, and market leadership.
- Identify and capitalize on emerging market opportunities through strategic market intelligence, competitive analysis, customer insights, and industry trend assessment to expand market share and service offerings.
- Define and deliver short- and long-term business plans, including portfolio expansion, new service development, diversification initiatives, and strategic partnerships to accelerate business growth.
- Own the financial and operational performance of the business, monitoring key performance indicators and providing strategic insights and recommendations to senior leadership.
- Build and strengthen executive-level customer relationships, positioning SGS as a trusted partner while driving customer satisfaction, retention, and long-term revenue growth.
- Optimize operational efficiency, resource allocation, and service delivery models to enhance productivity, profitability, quality, and customer experience.
- Lead, develop, and inspire high-performing teams, fostering a culture of accountability, collaboration, innovation, and continuous improvement across employees and subcontractors.
- Champion a strong culture of safety, ethics, quality, and compliance, ensuring full adherence to SGS policies, regulatory requirements, and industry best practices.
- Represent the Industrial business internally and externally, strengthening SGS market presence, industry influence, and strategic stakeholder relationships.
Qualifications
- 15+ years of progressive leadership experience managing large-scale operations, with a proven track record of driving business growth, operational excellence, and organizational performance.
- Strong commercial acumen with a growth-oriented mindset and a proven ability to identify, develop, and capitalize on market opportunities.
- Proven P&L leadership with full accountability for revenue growth, profitability, cost optimization, and sustainable business performance.
- Exceptional stakeholder management, negotiation, and influencing skills, with the ability to build trusted relationships with customers, partners, regulators, and senior executives.
- Strong customer-centric approach with a track record of developing strategic client relationships and driving long-term business partnerships.
- Strategic thinker with the ability to translate business strategy into actionable plans and deliver measurable results through effective execution.
- Experience operating in fast-paced, growth-oriented, and matrix organizations, balancing strategic priorities with operational demands.
- Experience within the Middle East region is highly preferred.
- Fluent in English, both written and spoken.
About the Company
We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 98,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.
Reporting directly to the Managing Director, the successful candidate will ensure compliance with company quality systems, procedures, and processes while driving revenue generation and long-term profitability. The role requires a strategic approach to business development and operational management, with a focus on growth, client satisfaction, and continuous improvement.
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Skills
About SGS
SGS is the world’s leading testing, inspection and certification company. Our value to society is enabling a better, safer and more interconnected world.