Fusion Risk Management is a fast-growing, innovative company committed to fostering a supportive, inclusive environment and recognized by the Chicago Tribune and Built in Chicago for its culture!

Fusion is a leading provider of cloud-based software solutions for operational resilience, encompassing risk management, third-party risk management, information technology and security risk, business continuity and disaster recovery, and crisis and incident management. Recognized by Gartner, Forrester, Deloitte, and more, we seek to build a more resilient world by empowering organizations to make data-driven decisions and helping them achieve greater overall resilience.

Our flagship product, The Fusion Framework® System™, delivered on the Salesforce Lightning Platform, provides companies a North Star for operational resilience. Fusion serves mid-size organizations to Fortune 50 companies across various verticals including financial services, manufacturing, energy and utilities, retail, pharmaceuticals, and education.

We are looking to add talented individuals to our team who are passionate about our vision to build a resilient world together and inspired by the challenge of solving key business problems. We seek can-do people who fit the culture, align with our core values, and prioritize continued personal and professional development. If this sounds like you, read on!

Core Values

Our values are at the center of our company. They are the core ethics and principles that help define our personality as an organization and help give us focus and purpose. They are overarching, building blocks of our culture and can always be used as a consistent reference point our company-wide ethics.

• Trust: Earn teammates’ trust and assume positive intent; act with integrity; respect diversity of thought, skills, and background
• Passion: Make a difference; don’t wait until you’re asked or instructed; maintain a bias to action and impact
• Collaboration: Think systematically and see your role within the bigger picture; be accountable for your part of team success; put your teammates in a position to thrive
• Customer Centricity: Demonstrate a solid commitment to customer success by providing positive and consistent customer experiences (exhibiting professionalism, patience, respect, and knowledge); Proactively engage our customer community, seek customer feedback – be open to listening – and actively incorporate the voice of the customer into daily activities
• Growth: Strive for excellence; embrace change; prioritize continuous improvement

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The Role

FusionRM is seeking an execution-oriented, commercially minded Principal Product Manager to define and drive the evolution and market leadership of the Fusion platform. This is an individual contributor role for a strategic, hands-on product leader who will own key product areas end-to-end, from discovery and definition through delivery and market impact.

The role will serve as a thought leader across the organization and is responsible for driving the long-term product vision for their domain, translating customer and market insights into a compelling roadmap and ensuring our offerings deliver measurable value.

The ideal candidate combines enterprise SaaS product management expertise with experience in operational risk management, GRC and/or third-party risk management. They are energized by emerging AI technologies and understand how to adopt them in their product lifecycle and apply them to create differentiated customer value.

• Align product roadmap revenue targets and market expansion goals ensuring AI is native to the solution.
• Adopt and adapt as AI disrupts product management and the end-to-end software development lifecycle.
• Directly lead strategic product initiatives from discovery to delivery, ensuring strong business outcomes.
• Champion the adoption of AI tools to enhance efficiency, analytics, and innovation.
• Build a strong, collaborative relationship with Engineering, with a particular focus on customer and market understanding.
• Define and track KPIs to measure product performance, adoption, retention and revenue contribution.
• Partner with Product Marketing, Sales, and Marketing to define positioning, differentiation and go-to-market strategy.
• Champion the voice of the customer and engage directly with key accounts to inform roadmap priorities.
• Thought leadership – stay ahead of global risk and regulatory trends and bring innovative solutions to the product roadmap.

Knowledge, Skills, and Abilities

• Passion to lead by example through each stage of the PM process.
• Proven product management expertise in enterprise B2B SaaS software environments.
• Technical savvy to navigate complex conversations and provide feedback to the engineering organization.
• Demonstrated ability to translate product strategy into measurable business outcomes.
• Strong commercial acumen with experience influencing revenue growth.
• Exceptional communication, leadership and cross-functional collaboration skills.
• Data-driven decision-making and analytical rigor.
• Deep understanding of GRC (Governance, Risk, and Compliance) software or hands-on experience in GRC consulting, with the ability to translate domain knowledge into product decisions.
• Demonstrated experience working in highly regulated industries such as financial services, healthcare, insurance or manufacturing.

Qualifications (Education and Certifications)

• Bachelor's degree in Business, Marketing, Information Systems, or related field required; MBA preferred.
• 8+ years of progressive product management experience in enterprise SaaS.
• Demonstrated track record of owning and delivering complex product initiatives as an individual contributor while driving strategy and influencing outcomes across multiple teams or product areas.
• Experience building products for GRC or enterprise risk software (e.g., Archer, ServiceNow GRC, MetricStream, OneTrust) and/or GRC consulting strongly preferred.
• Experience integrating AI tools into product workflows and operational practices.
• Proven track record of delivering products that drive customer adoption, retention and revenue growth.

Milestones for the First Six Months

In one month, you will:

• Complete all HR related onboarding requirements
• Gain a strong understanding of Fusion's products, customers and business strategy
• Begin to build relationships with key stakeholders and partners

In three months, you will:

• Become familiar with Fusion product roadmap and how it drives and supports the client's key objectives
• Learn and understand the customer needs and market landscape for your designated product area (e.g. TPRM)
• Engage with customers and internal stakeholders to validate problems and identify product opportunities in partnership with stakeholders across the organization
• Contribute to roadmap and product lifecycle discussions
• Take ownership a product roadmap initiative and drive progress with cross-functional teams and support from product management peers

In six months, you will:

• Be an active voice in team discussions by asking questions and providing feedback on ideas and suggestions for continuous improvement
• Actively participate in product lifecycle management
• Gather customer insights, product feedback, market trends and product metrics to define product features, influence roadmap decisions and drive business impact
• Manage expectations and align stakeholders around product vision and strategy
• Independently own the TPRM or OpRisk product roadmap initiatives from discovery through delivery

Disclaimers:

The annual base salary range for this position is $150,000-160,000, depending on the candidate’s experience, qualifications, and relevant skill set. This role is eligible for executive-level bonus incentives and may participate in long-term incentive programs. Fusion offers a comprehensive benefits package including medical, dental, vision, and a 401(k) plan.

Fusion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, age, pregnancy, military service or discharge status, genetic information, sex, sexual orientation, gender identity, or national origin. Nothing in this job posting should be construed as an offer or guarantee of employment.