Job Responsibilities:
Handle customer inquiries via phone, email, and chat
Assist customers with order status, delivery updates, payments, and product support
Provide professional customer service experience
Troubleshoot basic technical/device-related issues
Maintain accurate customer records and system updates

Requirements:
Diploma/Degree in any field
Fluent in Cantonese and English
Mandarin is an added advantage
Fresh graduates are welcome to apply
Customer service/call center experience is an advantage
Good communication and problem-solving skills
Comfortable working in a fast-paced environment

Preferred Skills:
Smartphone/tablet/laptop troubleshooting knowledge
Multitasking ability
Positive attitude and willingness to learn

Benefits:
Language allowance
Shift allowance
Career growth opportunities
International working environment