Position Summary

The Resource Solutions Sales Account Specialist is responsible for data management and communicating price changes and service changes for all Resource Solutions Retail and Commercial accounts. The incumbent will serve as a liaison among Resource Solutions teams when communicating changes to Commercial Resource Solutions-related accounts.

Hiring Range: $55,000 - $58,000 per year based on experience

Key Responsibilities

• Communicates with internal team members regarding the initial setup of all commercial and retail account types within the Operating System.
• Coordinates communications between internal and external team members to ensure accurate pricing and service changes
• Performs administrative operations, billing, and set up of Commercial Resource Solutions accounts, including intercompany link accounts, utilizing a common understanding of company-specific software systems.
• Prepares clear, detailed service agreements—both customer‑created and Resource Solutions–generated—ensuring accuracy, compliance with company standards, and proper redlining of discrepancies before management approval, while also developing and maintaining the SharePoint contract database to ensure all agreements are fully executed, consistently updated, well‑organized, and supported with required certificates and documentation.
• Maintains accurate records of all service and price changes and provides clear, easy‑to‑understand follow‑up notes that others can quickly interpret.
• Send setup sheets to divisions and award letters to vendors for new accounts, and forward cancellation notices to divisions and vendors upon account closures or hauler changes.
• Performs data entry tasks for sales figures, metrics, and other relevant information and maintains an organized and accessible filing system.
• Participates in training and other learning opportunities to expand knowledge of the company, products, sales, and services, and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.

Education, Experience & Qualifications

The successful candidate will have a bachelor’s degree or equivalent experience, a history of succeeding in collaborative environments, a valid driver’s license, and the ability to travel occasionally. Formal training or coursework in writing, marketing, or communications, direct sales or sales coordination experience and experience or interest in an environmental or sustainability field is preferred.

Excellent verbal, digital, and written communications skills, strong organizational and planning skills, proficiency in the use of Office 365 and related platforms and an understanding of social media communication strategies and tactics are expected.

Attributes

Resourceful, customer-focused individual who has the ability to see the larger picture while focusing on detailed information and is adept at building and maintaining relationships, developing trust, and achieving business and sales results.

Benefits

Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More.