🚀 About the Role
Are you someone who enjoys being at the heart of it all, keeping things running smoothly, while improving how things work behind the scenes? Do you have a natural curiosity for where technology is going next? If you have found yourself nodding to two solid Yes’s - Game Lounge is looking for a hands-on Technical Operations Manager to take ownership of internal IT operations, while staying close to modern DevOps practices and emerging AI-driven ways of working.

This is a role for someone who likes to get involved, solve problems, and build better automation systems over time as the business continues to evolve from within. You’ll work closely with experienced technical teams across the business, contributing to a secure, efficient, and forward-thinking environment, while having the autonomy to make a real impact day to day.

🎯 What You’ll Be Responsible For

• Own and manage day-to-day internal IT operations across the business
• Support infrastructure, devices, access, and employee onboarding/offboarding
• Act as the go-to person for IT reliability, performance, and continuous improvement
• Collaborate closely with DevOps and engineering teams on deployments, systems, and tooling
• Identify opportunities to automate processes and reduce manual work
• Explore and introduce AI tools where they can genuinely improve efficiency
• Support security and best practices in collaboration with wider technical teams
• Work on technical projects that improve scalability, performance, and internal workflows
• Manage relationships with external IT vendors and service providers

✅ Essential Requirements

• Solid experience in IT operations, systems administration, or a similar hands-on role
• Comfortable working across infrastructure, users, and systems - end-to-end
• A natural problem-solver who takes ownership and follows things through
• Curious about AI and automation, and how they can improve day-to-day work
• Exposure to DevOps environments (CI/CD, cloud, automation - even at an initial, practical level)
• Strong communication skills and the ability to work across different teams
• Fluent in English

✨ Nice to have (but not essential)

• Background in iGaming or digital environments
• Any exposure to scripting, infrastructure as code, or automation tools
• Experience with cloud platforms (AWS, Azure, or similar)
• Familiarity with security best practices or compliance environments

🎁 Perks for you

• Health insurance private hospital plan, including routine checks
• Monthly vouchers to be used at our allocated supermarkets
• Birthday – Enjoy an extra day off on us!
• 4-day work week throughout the Summer months: July & August
• Weekly Tuesday inhouse breakfasts
• Weekly Thursday inhouse lunches
• Free Parking
• Learning & development opportunities
• Team events & celebrations
• Annual Wellness Allowance

📩 Ready to Apply?

Submit your CV in English via the link provided.

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