HR Generalist, Bilingual English/Spanish

Raleigh, NC | Full-Time, In-Office (Monday–Friday)

$60,000 – 70,000 + relocation assistance available

LM Restaurants is a family-owned, guest-obsessed restaurant company headquartered in Raleigh, NC. We believe in creating exceptional experiences for our guests and our people. Our HR team plays a key role in supporting our leaders, building strong people practices, and ensuring consistent, high-quality employee experiences across all locations.

This role is based in our Raleigh office and requires on-site presence five days a week.

What You’ll Do

Payroll, HR Operations & Employee Records

• Process weekly payroll for assigned locations with a high level of accuracy.

• Audit timekeeping records and resolve discrepancies with managers.

• Maintain employee records in the HRIS with accuracy and confidentiality.

• Manage employee verifications, ensuring timely and compliant responses.

• Administer garnishments, including processing orders, updating payroll, and maintaining documentation.

• Partner with the Payroll & Benefits Manager to support clean, compliant, and efficient HR operations.

Recruiting & Onboarding

• Lead non-exempt recruiting for the Home Office, including job postings, screening, scheduling, and offers.

• Coordinate temporary staffing placements for the Home Office when needed.

• Conduct Home Office new hire orientations, ensuring all paperwork, compliance requirements, and introductions are completed smoothly.

• Support restaurant hiring managers with applicant flow and recruitment coordination.

• Facilitate a seamless onboarding experience, including I-9 verification, new-hire paperwork, HRIS setup, and first-day preparation.

• Ensure all onboarding steps are completed in compliance with policy and legal requirements.

Workers’ Compensation & Unemployment

• Serve as the first point of contact for workplace injury reports and workers’ compensation claims.

• Coordinate documentation, incident investigations, and follow-up with insurance partners.

• Manage unemployment claims, respond to inquiries, and participate in hearings as needed.

Employee Relations, Auditing & Compliance

• Assist HR Business Partners in addressing employee relations concerns by gathering information, coordinating documentation, and supporting investigations.

• Provide timely, professional customer service to employees and managers.

• Help ensure consistent application of policies and a positive employee experience.

• Conduct regular HR audits (I-9, personnel files, payroll records, compliance training).

• Identify process gaps and recommend improvements to strengthen efficiency and compliance.

• Support annual HR calendar initiatives, including reporting, training, and policy updates.

Employee Engagement

• Conduct exit interviews and track turnover trends to provide insights to HR leadership.

• Maintain birthday and anniversary programs, ensuring timely recognition of employees.

• Support company-wide recognition programs and appreciation initiatives.

• Track participation and program effectiveness, making recommendations to enhance engagement.

• Partner with HR leadership to strengthen overall employee engagement and workplace experience.

What You’ll Bring

• 2–4 years of experience in HR, payroll, or HR operations (hospitality experience a plus).

• Bilingual fluency in English and Spanish required to support our multilingual workforce with onboarding, payroll, employee relations, benefits, policy communication, and HR documentation.

• Strong attention to detail with a passion for accuracy.

• Ability to maintain confidentiality and handle sensitive information with professionalism.

• Excellent communication and customer-service skills when working with employees and managers.

• Experience with payroll systems, HRIS platforms, or applicant tracking systems.

• Ability to prioritize and manage multiple tasks in a fast-paced environment.

• Comfortable working on-site in the office five days per week.

• Bachelor's degree; HRCI/SHRM certifications preferred

Why You’ll Love Working With Us

• A supportive, people-first HR team.

• Opportunities for growth within a multi-concept restaurant company.

• Strong benefits, competitive pay, and the chance to make a real impact on our people experience.

Apply today. Join us and be a part of making a difference – a dedication to taking care of our communities.