Supervisor / Project Manager

Job Summary

The Supervisor or Project Manager oversees field personnel and serves as the primary liaison. This role ensures project execution, workforce coordination, and performance management.

Key Responsibilities

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  Act as the main point of contact between supplier and Client
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  Manage and supervise CO Technicians and Installers
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  Coordinate scheduling, dispatch, and site access
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  Monitor productivity and workforce performance
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  Replace underperforming personnel as needed
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  Attend project meetings and provide status updates
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  Manage escalation issues and resolve operational challenges
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  Oversee administrative tasks including system access and reporting
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  Lead RFC (Request for Change) processes and approvals

Required Skills & Qualifications

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  Strong leadership and team management experience
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  Background in telecom network deployment or central office operations
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  Project management experience (telecom preferred)
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  Excellent communication and stakeholder management skills
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  Familiarity with workflow systems and reporting tools

Work Environment

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  Combination of field oversight and administrative coordination
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  Interaction with engineering, operations, and procurement teams