Provides trouble shooting support to a user community employing computer systems and networks. Diagnoses problems and provides applicable remedies. May serve as a team leader in operations.

Minimum Requirements:

• Experienced in computer hardware and software systems.

• Minimum (2) years of experience

• Understands how programs use computer hardware.

• Shift supervisor or lead diagnostician experience

• Relevant certification from a nationally recognized technical authority.

• Bachelor's Degree

• Must possess IT-II Non-Critical Sensitive security clearance or Tier 3 (T3) at time of proposal submission.