UI Architect / Lead Conversational AI & SaaS User Management Platforms

Location: Remote (Anywhere from India, WFH)

Type: Full-time

Experience: 8+ Years in Front-End Architecture & Design

About the Role

Quantum Strides LLC is seeking a seasoned UI Architect / Lead to drive the front-end design and implementation of two core platforms:
1. A Conversational AI product (Q'Bot) with multi-channel, voice, and IWMS-integrated capabilities.
2. A User Security Group and License Management SaaS platform for managing users, entitlements, token usage, and license analytics.

You will collaborate with cross-functional teams to shape responsive, secure, and scalable UIs, integrate with AWS and Identity Providers, and lead teams to deliver pixel-perfect and performance-optimized front-end solutions.

Key Responsibilities

Architecture & Design

• Design and own the UI architecture for both AI-driven chatbot and SaaS user/license management platforms.
• Establish reusable component libraries using modern UI frameworks (ReactJS/NextJS preferred).
• Architect responsive, ADA-compliant, mobile-first UIs that are brand-customizable
• Implementation & Integration
  
  • Build customizable chatbot UI skins supporting themes, fonts, dark mode, and embedded views for IWMS portals and mobile apps.
  • Enable multi-channel interfaces including web, mobile, Slack, MS Teams, and WhatsApp.
  • Integrate AWS services like Cognito, Lex, Transcribe for MFA, STT, and voice interactions.
  • Implement real-time dashboards for bot usage, license metrics, and audit logs.
• 
  Security & Compliance
  
  • Implement secure login flows with MFA, RBAC, session timeouts, and re-authentication policies.
• • Work closely with backend teams to enforce GDPR, CCPA, and enterprise-grade encryption standards.
  • Create dashboards with role-based views for Product Admins, Customer Admins, and Users.
  • Enable real-time reporting for bot engagement trends, license and token usage, and system approval workflows.
  User Experience & Analytics
• 
  Leadership & Collaboration
  
  • Lead UI development teams, mentor junior developers, and enforce code quality standards.
  • Work with Product Managers, Backend Engineers, UX Designers, and DevOps to ensure end-to-end delivery.
• 
  Required Skills & Qualifications
  
  • 8+ years in UI/UX engineering with at least 3 years in a lead/architect role.
  • Strong proficiency in JavaScript, TypeScript, ReactJS, Tailwind CSS.
  • Experience with AWS UI integration services: Cognito, Transcribe, Lex, Lambda.
  • Familiarity with OAuth2, SSO, and IdP systems like Okta, AD, or AWS Cognito.
  • Knowledge of conversational UI/UX principles, chatbot frameworks, and speech interface design.
  • Experience in building dashboards, analytics tools, and admin consoles.
  • Strong grasp of accessibility (ADA), responsive design, and multi-device testing.
  • Experience with IWMS systems and facility management software integrations.
  • Voice-first UI/UX experience (mobile, smart speakers, etc.).
  • Prior work in SaaS multi-tenant environments with license management features.
  Nice to Have
• • Experience with IWMS systems and facility management software integrations.
  • Voice-first UI/UX experience (mobile, smart speakers, etc.).
  • Prior work in SaaS multi-tenant environments with license management features.