Client Support Agent - Monday to Friday 8am to 5pm
SPI Health and Safety
Benefits
Job Type
Description
WHO WE ARE 🌟
With over 50 years of success in Canada, we are defined by our team's passion for growing and expanding the business. 🚀
We are people with GRIP: Go-Getter, Renders Service, Innovative, and Passionate for succeeding.
The well-being of people is the purpose of SPI Health and Safety and involves three fundamental components:
Our Employees 🙋♂️🙋♀️
Offer an employee journey where people grow personally and professionally
Our Community🌍🌱
Make this world a better place
Our Clients🧑💼
Help customers’ employees go home safely
Our employees have spoken! SPI is officially certified as a GREAT PLACE TO WORK®!🏆
INTERESTING LINKS 🔗
SPI Health and Safety / Our History
Choose to make a difference!
SPI Health and Safety / Careers
SPI Health and Safety / Press releases
OUR OFFER 🤝
Work for an organization with a meaningful mission, a corporate culture that is engaging and innovative, and an excellent work ethic in a highly competitive industry. 🏅
- Group RRSP (matched by the employer);
- Flexible group insurance plan;
- Summer hours throughtout the year;
- Dare to Dream program which consists of making an employee's dream come true;
- Access to a gym on the worksite;
- Reimbursement for physical activity;
- Employee discount on all our products;
- Scholarship for employee’s and their kids;
- Access to a telehealth program (100% provided by the company);
- Program offering support to employees in need (SPI Connection Committee);
- Employee Assistance Program (EAP) gives you access to professional advice in all health matters;
- Volunteer program (time paid for a cause that matters to you);
- Referral program with a $1000 bonus;
- Continuous training and career opportunities;
- A stimulating work environment filled with exciting challenges;
- And the possibility of working in an environment where YOU matter!
YOUR CHALLENGE
Provide support to the organization at the operational level and regarding data integrity.
YOUR RESPONSIBILITIES
- Perform order entry into the system (CSD, various portals, website and SafeStock) and ensure the follow-up;
- Execute invoicing for our different services;
- Update the information in our database daily (creation of products and projects, if applicable);
- Produce reports according to the needs;
- Follow up on BOs.
YOUR SPECIFIC MEASURES OF SUCCESS
- Maintain the entry pace according to established standards;
- Customer satisfaction level.
WHAT WE ARE LOOKING FOR
- Experience in data entry;
- Experience in back-office work;
- Experience in customer service.
Every day, our values ✨guide our conduct to live in a respectful, honest, transparent and fair workplace. Choose to make a difference!
You want to work for a growing organization with a meaningful mission and excellent work ethic? We want to know you! 🚀
SPI Health and Safety is an equal opportunity employer⚖️and is committed to treating all people in a way that allows them to maintain their dignity and independence.
To be eligible for this position, you must legally be permitted to work in Canada, without any additional sponsorship support from SPI Heath and Safety.
We encourage you to apply even if your experience does not perfectly match this job posting, as you may be the right candidate for this role or others.
A background check is mandatory for all external candidates.🔍
This job is found at InterviewStack.io
Skills
About SPI Health and Safety
Founded in 1972, SPI Health and Safety is a Canadian leader in occupational health and safety products and services. SPI supports you in your OHS challenges by offering complete and specialized 360 solutions that include technical equipment and services.