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Sales Trainer B2B - Bilingual

Concentrix Corporation

COL Bogota - Cra. 15 #77-503 months ago
40 views12 saves8 applies

Job Type

full time

Description

Job Title:

Sales Trainer B2B - Bilingual

Job Description

The Sales Trainer facilitates and delivers targeted, focused training to teach and strengthen client-specific knowledge and skills, including sales processes and systems. The Sales Trainer collaborates with internal and/or external stakeholders to deliver responsive programs and content designed to support the needs of the business, promoting efficiency, and increasing productivity.

You Will

  • Provide employees with skills-based, client coaching to support achievement of specific weekly/monthly/quarterly operating plan targets, sales targets, assigned performance targets, and high customer satisfaction
  • Partner with team members to develop a training program designed to enhance client sales knowledge associated with any of our sales motions
  • Analyze data, performance, and customer experience trends to develop strategic sales plays and best practices for client/specific territories
  • Oversee and validate the delivery and quality of provided training
  • Track the effectiveness of training interventions through multiple assessment tools
  • Work with all team members to improve sales systems to achieve a positive customer experience
  • Maintain a high level of communication with your team to ensure strategic client relationship is fostered and developed
  • Maintain high level of knowledge about our clients, customer interaction, and evolving business environment for relevant training content delivery
  • Help create a culture of learning where individuals manage their own development, competence, and performance

You have

  • 3+ years of experience working in a customer service, training or sales capacity
  • Expertise in training within your peer group
  • Experience in high-volume calling
  • Experience working with Salesforce.com or similar CRM
  • Technical skills in MS Office
  • Experience prioritizing concurrent projects and demonstrating project management skills
  • Experience demonstrating multiple strategies, platforms, and skills to varied audience

Location:

COL Bogota - Cra. 15 #77-50

Language Requirements:

English (Required)

Time Type:

This job is found at InterviewStack.io

Skills

crmproject managementcustomer service

About Concentrix Corporation

Concentrix is a global leader in customer experience (CX) and business process outsourcing (BPO) services. The company helps Fortune Global 500 brands and leading organizations modernize technology, transform experiences, and solve complex business challenges through AI-powered solutions and human-centered design. With operations across 70+ countries, Concentrix serves 2,000+ clients across all major industries including technology, automotive, financial services, healthcare, and retail.

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