This role is a customer focused position that will support the sales team in achieving goals and business operations.

• Responding and assisting with customer inquiries via email or phone
• Keep sales records, customer databases, and relevant documents up to date. Track sales metrics, generate reports, and analyze data to spot trends and opportunities.
• Use the CRM system to manage customer info, track interactions, and update sales data.
• Provide administrative support to the sales team
• Collaborate with teams cross functionally to resolve issues and customer support
• Ad-hoc duties assigned

Requirements:

• Minimum diploma in any discipline
• 1-2 years of experience in managing accounts or customer success roles
• Excellent communication skills