Company Description:

Pacific Hospitality Group provides a unique value proposition to investors and team members through our owner/operator approach. We are a family focused company committed to long term holds that enable us to grow our business and our team members. Our vision is to enrich people’s lives by offering memorable experiences, giving back to our communities and honoring God in all that we do. We are focused on long-term value creation and sustainable growth.

Our Guiding Principles:

Integrity, Compliance, Value Creation, Principled Entrepreneurship, Customer Focus, Knowledge, Change, Humility, Respect, & Fulfillment

Job Description

What You Will Accomplish

The National Sales Manager is a senior-level sales professional within Pacific Hospitality Group’s National Sales Office, responsible for driving group revenue across a diverse portfolio of luxury resorts and lifestyle hotels. This role focuses on proactive national account development, strategic relationship management, and market penetration across assigned segments.

The ideal candidate is a highly motivated, relationship-driven sales leader with a strong understanding of luxury hospitality, group business, and multi-property sales strategy. This is a remote position, with required residence in Midwest, and regular travel to assigned properties and client markets.

Key Responsibilities:

National Business Development & Revenue Growth

• Proactively solicit new group business across assigned PHG properties through national account prospecting, networking, and strategic outreach.
• Develop and execute national sales strategies to achieve or exceed group revenue targets across the portfolio.
• Identify opportunities to place business strategically across multiple destinations based on client needs, seasonality, and property strengths.
• Leverage market intelligence, client data, and industry trends to uncover new revenue opportunities.
• Upsell guestrooms, meeting space, food & beverage, and experiential offerings to maximize profitability.

Client Relationship Management

• Build and maintain long-term relationships with national accounts, third-party partners, and key decision-makers.
• Serve as a trusted advisor by delivering tailored, multi-property solutions aligned with client objectives.
• Conduct sales presentations, client meetings, site inspections, and familiarization trips across portfolio properties.
• Maintain consistent communication to drive repeat business and long-term partnerships.

Industry Engagement & Market Presence

• Represent Pacific Hospitality Group and assigned properties at national and regional trade shows, conferences, and industry events.
• Participate in sales blitzes, community initiatives, and professional organizations to expand PHG’s national presence.
• Travel as needed to support client engagement, property visits, and business development efforts.

Sales Execution & Collaboration

• Respond to RFPs, prepare proposals, negotiate contracts, and secure group bookings across the portfolio.
• Collaborate closely with on-property sales teams, Directors of Sales, Revenue Management, and Marketing to ensure alignment.
• Participate in pre-convention meetings and support smooth transition from sales to operations.
• Act as a liaison between national accounts and property teams to ensure a seamless client experience.

Operational Excellence & Reporting

• Maintain accurate and detailed client and prospect data within sales systems (e.g., Delphi, CVENT, CRM platforms).
• Prepare internal booking reports, forecasts, and sales activity updates.
• Attend business review meetings, sales strategy sessions, and ongoing training.
• Provide insights to support pricing strategy, demand patterns, and portfolio optimization.

What You Will Bring

Experience & Skills

• 5+ years of hotel or resort group sales experience required; national or multi-property sales experience strongly preferred.
• Proven success selling to assigned market segments such as Corporate, Association, Education, and SMERF.
• Strong negotiation, presentation, and closing skills.
• Ability to manage complex sales cycles across multiple destinations.
• Solid understanding of luxury hospitality service standards and group sales operations.
• Proficiency in Delphi, CVENT, CRM platforms, and Microsoft Office.

Education

• Bachelor’s degree in Hospitality, Business, or related field preferred.

Additional Requirements

• Must reside in Midwest.
• Ability to travel regularly to assigned properties and client markets.
• Flexible schedule to accommodate client needs, industry events, and business demands.

Special Skills & Abilities/Mental and Physical Demands:

(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.