The successful candidate will be responsible for the following key performance areas:

• Drive business analysis initiatives and projects of a low to high risk and multi-year nature, characterised by an elevated level of solution complexity.

• Lead the analysis/solution life cycle for initiatives, from initiation (problem identification), management of changing requirements to implementation.

• Assist business to develop comprehensive business cases (scope and feasibility) for proposed solutions to the identified business problems and needs.

• Facilitate workshops independently and engage business owners and stakeholders to identify problems, define business requirements/needs, identify optimisation opportunities and develop and propose solutions.

• Lead and present engagements with business customers, taking responsibility for managing the relationship and interface with the customer, development/ technical team and other impacted stakeholders.

• Investigate problems and propose solutions by interacting with users, developers and other stakeholders.

• Review business processes and procedures, analyse business needs and associated data, define the associated requirements and identify and assesses possible solutions.

• Engage and influence stakeholders by negotiating timelines, deliverables and priorities.

• Engage in multiple initiatives simultaneously and liaise with the relevant stakeholders on these initiatives.

• Coordinate between GSMD stakeholders, technology teams and support teams, as required.

• Actively develop own expertise and support and encourage skills development.

• Stay abreast of changes regarding trends and methodologies and apply these in the course of own work.

To be considered for this position, candidates must have:

• an Honours’ degree in Computer Science, Information Technology (IT) or an equivalent qualification (at NQF 8 level);

• a relevant Business Analysis certificate;

• five to eight years’ business analysis experience; and

• sound knowledge of security incident management, vulnerability management and security detection and response.

The following will be an added advantage:

• experience in enterprise security architecture; and

• experience in system or business analysis on cybersecurity projects covering technologies such as security incident and event management (SIEM); identity and access governance (IAG); privilege access management (PAM); public key infrastructure (PKI); firewall assurance/filtering; and network security segmentation.

Additional requirements include:

• industry, business/domain and organisational awareness;

• IT domain management knowledge and skill;

• business analysis practices, methodology and tools;

• elicitation techniques;

• business transformation and optimisation;

• quality assurance;

• continuous improvement;

• benefits realisation and testing practices;

• effective communication;

• building and maintaining relationships;

• analysing and problem-solving;

• planning and organising;

• judgement and decision-making;

• strategic thinking;

• conceptual thinking; and

• managing complexity and ambiguity.