MAJOR FUNCTION:

Reporting to the VP of Information Systems, the Director of IT Infrastructure participates in planning activities, implementation, design, maintenance, and support activities regarding the following information systems:  Network, Server, Datacenter, Telecommunications, User Endpoint Devices, Helpdesk, Service Desk, and Telecom Operators.  This responsibility will be in direct support of: Clinical and non-clinical information systems including but not limited to Revenue Cycle, HR/Payroll, ERP, Finance. Integration and IT Security infrastructure. The Director of IT Infrastructure will design and implement a competitive and industry compliant IT infrastructure for Inspira Health. 
Responsible for the establishment of systems and processes that assures the achievement of IS strategic and operational goals and objectives.  Oversees a team of professionals that support a complex environment across multiple facilities and lines of businesses 24x7, 365 days a year.  Establishes and manages a proactive customer service program for managing resources, infrastructure, field services and support team to meet the needs of our customers as well as remaining patient focused to meet the needs of our community.  

This position develops strong working relationships with Inspira leadership, customers, and other stakeholders, to collaborate and provide IS support, and guidance to improve their workflows, outcomes and overall patient and customer satisfaction at all Inspira locations.

QUALIFICATIONS: 

Education & Experience:

• BA/BS in related field required or 15 years progressive IT leadership experience in lieu of degree Graduate degree in Computer Science, Information Systems or related field preferred
• Experience within a health care organization a plus 
• 10+ years of supervisory / management experience 
• 5 years of experience managing IT operations (7+years preferred)
• 5 years of experience with managing an operational and capital budget 
• 5 years of experience with managing a customer service department 
• 5 years experience managing IT Asset Management programs (hardware/software inventory, patch management, etc.) (7+years preferred)
• 10 years experience managing Enterprise wide IT Networks and Datacenters
• 10 years experience designing, implementing and managing Disaster Recovery and Business Continuity across multiple datacenters.
• 5 +Experience with CISCO and Arista technologies a plus.   
• Advanced PC skills and use of Microsoft applications (e.g., Word, Excel, PowerPoint, SharePoint, etc)         

Certification/Licensure:

• N/A

Knowledge & Skills:

• Advanced PC skills and use of Microsoft applications (e.g., Word, Excel, PowerPoint, SharePoint, etc.).

BENEFITS INFORMATION:

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