Junior Account Manager E-commerce (Shanghai)
2 OPEN CHINA ECOMMERCE
Shanghai, China€14,000 - €15,0006 months ago
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Benefits
Remote WorkPaid Time OffPerformance BonusRelocation Assistance
Job Type
full time
Description
2 Open China Ecommerce (part of Thinkia Group) helps international brands scale in China through marketplaces and social commerce. We’re looking for a hands-on Junior Account Manager based in Shanghai to support marketplace operations (Tmall/天猫, JD/京东), Douyin/抖音 & Xiaohongshu/小红书, campaign execution and client reporting.
## Tasks
* Manage day-to-day operations of client storefronts on Chinese marketplaces (Tmall, JD) and social platforms (Douyin, Xiaohongshu).
* Optimize product listings (copy, keywords, A+ pages) and monitor pricing, promotions and stock.
* Execute and monitor performance campaigns (DSP, P4P, Douyin ads), track KPIs and suggest improvements.
* Coordinate logistics, cross-border shipments and local fulfillment partners.
* Prepare weekly/monthly performance reports and present insights to clients.
* Liaise with creative, customer service and influencer teams to implement local activations.
* Assist in onboarding new clients and maintaining client communication.
## Requirements
* 1–3 years experience in e-commerce or marketplace operations (China experience required).
* Practical experience with at least one Chinese marketplace (Tmall/JD/Douyin/Xiaohongshu).
* Mandarin fluent (spoken & written) and professional English.
* Bachelor’s degree or equivalent; strong Excel skills; familiarity with analytics tools (Power BI / Google Analytics / basic SQL a plus).
* Knowledge of local payments (WeChat Pay/Alipay) and cross-border logistics.
* Based in Shanghai with valid work permit / right to work in China.
* Organized, client-facing, able to manage multiple projects under tight deadlines.
## Benefits
* Local employment contract, RMB 10,000 + performance bonus.
* Social insurance, paid leave and visa/relocation support where applicable.
* Professional development, training on Chinese marketplaces and progression to Account Manager.
* International team, hybrid office in Shanghai and scope to work on global brands.
Join a small, ambitious team helping global brands succeed in China — if you’re curious, proactive and native Mandarin speaker, you’ll fit right in.
## Tasks
* Manage day-to-day operations of client storefronts on Chinese marketplaces (Tmall, JD) and social platforms (Douyin, Xiaohongshu).
* Optimize product listings (copy, keywords, A+ pages) and monitor pricing, promotions and stock.
* Execute and monitor performance campaigns (DSP, P4P, Douyin ads), track KPIs and suggest improvements.
* Coordinate logistics, cross-border shipments and local fulfillment partners.
* Prepare weekly/monthly performance reports and present insights to clients.
* Liaise with creative, customer service and influencer teams to implement local activations.
* Assist in onboarding new clients and maintaining client communication.
## Requirements
* 1–3 years experience in e-commerce or marketplace operations (China experience required).
* Practical experience with at least one Chinese marketplace (Tmall/JD/Douyin/Xiaohongshu).
* Mandarin fluent (spoken & written) and professional English.
* Bachelor’s degree or equivalent; strong Excel skills; familiarity with analytics tools (Power BI / Google Analytics / basic SQL a plus).
* Knowledge of local payments (WeChat Pay/Alipay) and cross-border logistics.
* Based in Shanghai with valid work permit / right to work in China.
* Organized, client-facing, able to manage multiple projects under tight deadlines.
## Benefits
* Local employment contract, RMB 10,000 + performance bonus.
* Social insurance, paid leave and visa/relocation support where applicable.
* Professional development, training on Chinese marketplaces and progression to Account Manager.
* International team, hybrid office in Shanghai and scope to work on global brands.
Join a small, ambitious team helping global brands succeed in China — if you’re curious, proactive and native Mandarin speaker, you’ll fit right in.
This job is found at InterviewStack.io
Skills
excelanalyticspower bisqlgoogle analyticscustomer service