HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment. Our Outpatient services specialize in treatment mental health and substance use disorders with treatment and skills groups, as well as community resources.

Outpatient programs provide trauma-informed care aimed at reducing the harmful impacts of substance use. Participants and their counselors work collaboratively to design an integrated, individualized, strengths-based treatment experience geared towards addressing each client’s specific needs and goals. Outpatient programs provide Individual and group therapy, individualized case management, treatment planning, drug and alcohol counseling, crisis intervention, and connection to social support services.

Benefits and perks:

• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.

JOB SUMMARY

HealthRIGHT 360, a nonprofit organization and a family of programs, is committed to providing accessible and comprehensive healthcare services to vulnerable populations. Our mission is to tackle systemic barriers to healthcare and promote health equity for all. We offer a wide range of services, including mental health care, residential and outpatient substance use treatment, and primary health services. Additionally, we provide transitional support for individuals re-entering the community after involvement in the criminal justice system. By integrating physical and behavioral health, we empower individuals to overcome challenges by addressing social determinants of health, fostering resilience, and facilitating recovery.

The Outpatient Program is specifically designed for people who struggle with substance use disorders, mental health issues or co-occurring disorders. The Outpatient Program works with high-risk populations from a variety of backgrounds. Our programs are open and welcoming to adult participants, of any gender identity. We accept the majority of participants who seek Outpatient treatment, including walk-in’s, referrals from other agencies and step-down transitional clients from residential treatment programs.

The LPHA Program Manager I is responsible for overseeing and implementing outpatient behavioral health program services, clinical activities, and staffing to ensure program compliance with contracts and licensing regulations for the SF Adult Outpatient program. The LPHA Program Manager sets the clinical tone, utilizing trauma-informed, gender-responsive, evidence-based, and harm-reduction approaches. Coordinates with other departments within and outside of the agency to ensure that client needs are being met in support of health and recovery.

KEY RESPONSIBILITIES

Management Responsibilities

• Oversees the overall management of the SF Adult Outpatient program. • Ensures that guidelines, procedures, program goals, and objectives are met. • Responsible for contract monitoring audits and regular program reports. • Has responsibility for coordination of daily operations and services. • Responsible for the operational functions of the facility including but not limited to safety and security, compliance and accountability.

Supervisory Responsibilities

• Responsible for direct supervision and training of staff and student interns.

• Responsible for recruitment, hiring, direct supervision, and ongoing training of all program staff and student interns.

• Ensures staff is familiar with program policies, procedures, and practices.

• Coordinates staff coverage, reviews and responds to vacation requests, and coordinates program services (e.g. referrals, completions).

• Assists with chart reviews (e.g. audits, staff termination).

Clinical Responsibilities

• Oversees the clinical services at SF Adult Outpatient.

• Provides consultation to clinical staff.

• Responsible for reviewing and co-signing staff’s clinical notes as needed.

• Ensures trauma-informed services are delivered to participants with cultural sensitivity. Implements evidence-based interventions.

• Carries a small caseload and provides direct client services such as crisis intervention, assessments, individual, group, case management, and collateral services as needed.

Administration and Compliance

• In accordance with guidelines established by HealthRIGHT 360 to satisfy internal and external evaluating requirements, ensures that staff maintain accurate documentation on all clients.

• Performs regular audits to ensure contract compliance.

• Ensures that clients are following their treatment plans and reviews and approves treatment plans as needed.

• Coordinates with staff to correct all Electronic Health Records discrepancies within a timely manner.

And other duties as assigned.

QUALIFICATIONS:

Education and Experience

• Master’s degree in counseling, psychology, or social work or related field.

• A valid license under the California Board of Behavioral Science (LMFT, LCSW, LPCC).

• At least 4 years' experience providing behavioral health services.

• A minimum of 2 years management or supervisory experience in a behavioral health setting.

• Valid CA Driver’s License. • First Aid and CPR certification.

• Experience with government contracts and compliance preferred.

• Experience working with the criminal justice population preferred.

Knowledge

• Knowledge of community resources for non-profit substance abuse treatment facilities preferred.

• Culturally competent and able to work with a diverse population.

• Experience working successfully with issues of substance abuse, mental health, criminal background, and other potential barriers to economic self-sufficiency.

• Strong proficiency with Microsoft Office applications, specifically Word Outlook and internet applications.

• Integrity to handle sensitive information in a confidential manner.

• Knowledge of community resources for non-profit substance abuse treatment facilities preferred.

• Experience with government contracts and compliance preferred.

• Knowledge of Clinical documentation (treatment plans, progress notes etc.) preferred.

We will consider for employment qualified applicants with arrest and conviction records.