Position

Ecommerce Product Manager

Company

A multinational IT Services and Consulting group, focus on digital solutions for enterprises and governments in the Pan Asia Pacific Region. The company provides solution and services in software application, data analytics, cyber security, infrastructure engineering, and digital transformation in many countries in the region.

Location

Shanghai

Report to

Business Leader

Job Summary

Ecommerce product manager provides guidance and direction to business stakeholders in creating marketing campaigns, promotions, web activities, dialog activities online and on website/mobile platforms.

Responsibilities

• Improve Yourself and Others Continually grow your knowledge of industry-wide trends in eCommerce and Omnichannel shopping, investigating new platforms

• Be a key touch-point for driving and defining product content enhancements from imagery, product descriptions to attribute meta-data, with a focus on in-season challenges & opportunities

• Develop structural process for ensuring campaigns have consistent retrospective approach, ensuring we learn from our mistakes and act on our opportunities around product data

• Define long-term product roadmap while identifying key opportunities and strategic partnerships

• Develop deep domain expertise, building competitive landscape awareness, and provide consulting on best practices and emerging trends

• Lead efforts to constantly improve internal business user and guest experiences by regularly soliciting business user feedback and identifying future enhancements opportunities and impact to current processes

• Know the Customer - Cultivate an intimate understanding of our customers, both the shoppers and our internal business clients

• Manage the Roadmap Working with your manager and other product managers, align priorities, epics and features across teams and channels

• Communicate with stakeholders Talk with business owners to understand their goals, gather necessary requirements, and evangelize your roadmap

• Drive the product lifecycle Create user stories and acceptance criteria, groom and prioritize

Requirements

• Licensing or Certifications: CSPO, PMP, SCRUM preferred

• A relevant degree such as Bachelor's and Master's Degree in Business, Computer Science, Engineering, MBA, Marketing, Management, Education, Business/Administration, Technical, Information Systems

• 5+ years of experience in marketing, business development and/or business strategy, including a minimum of five (5) years of experience in e-commerce or online marketing, with responsibility for user experience development/management, e-commerce, online marketing and/or online business strategy

• Strong understanding of website standards, usability, site design, and ecommerce preferred

• Strong leadership skills and proven ability to collaborate well across functions and departments, to work as part of a team, and to lead teams in achieving goals

• Lead a cross-functional team - Define product tactics and operations

Desired skills:

• Google Analytics

• Site Catalyst

• Databases

• Infrastructure

• Online and mobile usability issues

• Opportunities

• Trends

• Web-development platforms

• ECommerce platforms

• Oracle Endeca