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Technical Support Executive - Voice Network

Hong Kong Broadband Network

Hong Kong, Hong Kong SAR, Hong Kong1 month ago
21 views11 saves4 applies

Job Type

full time

Description

About the Role...

  • Perform system monitoring and health checking, frontline technical support in Data Center
  • Perform system installation/maintenance, backup/restoration
  • Perform routine voice service provisioning, trouble ticket handling, fault reporting and quality control on integrated voice network
  • Co-work with other teams to perform incident/problem management on different connectivity service
  • Perform test plan and provide support on user acceptance testing and system implementation
  • Assist Network Engineers on general support of voice network operation

About You...

  • 7x24 shift duty is required
  • DSE above with 1 year relevant experience
  • Holder of Diploma or above in Computer Networking / Telecommunications or related disciplines without relevant experience will also be considered
  • Basic knowledge in LINUX command and shell script is preferred
  • Enthusiastic, good interpersonal skill and be a good team player
  • Able to work independently and under pressure

This job is found at InterviewStack.io

Skills

monitoringlinuxtechnical supportquality controluser acceptance testing

About Hong Kong Broadband Network

A leading comprehensive telecommunications and technology solutions provider, offering ultra-fast home fibre broadband services and enterprise solutions.

telecommunications, internet service providerWebsite