InterviewStack.io LogoInterviewStack.io
Browse more Customer Support Manager jobs

Senior Customer Service Officer (Call Centre, 5 days Working)

Kingdeux

Hong Kong, Hong Kong SAR, Hong Kong1 month ago
87 views41 saves13 applies

Job Type

full time

Description

King Deux Search & Consulting is a specialised executive search firm which offers bespoke talent solutions across financial services and commerce. We are committed to not only finding the right opportunity for our candidates but also leaving a legacy that lives on beyond the hiring process.

Follow us at https://www.careers-page.com/kingdeux for updates on the exceptional clients we represent. Stay up-to-date on industry news and get your career consultation scheduled at kingdeux.com

About Your Company

  • Luxury Retail Shopping Mall

  • Fast-paced and dynamic environment

  • Customer Service Excellence

Benefits

  • 5 days working; 8 hours work shifts

  • No OT

  • Include Medical and Insurance plans (Dependent)

Responsibilities:

  • Handle inbound calls from customers and vendors, and provide exceptional customer service

  • To update information database and consolidate reports

  • To handle administrative and ad-hoc duties as assigned

Qualifications

  • Associate Degree and High Diploma or above

  • Experience in property management or hospitality industry is preferred, especially in report centre or control room

  • Good communication and interpersonal skills with good telephone manner and customer focus

  • Proven experience in a customer service role, preferably in a hotline or call centre environment.

  • Proficiency in MS applications (Word, Excel and Chinese Word Processing)

  • Good command of written and spoken English and Chinese (including Putonghua)

Apply / Refer a Friend

Interested parties, please apply directly!

Know somebody who might be interested? Share this job with them!

Please note that only shortlisted applicants will be contacted.

This job is found at InterviewStack.io

Skills

excelcustomer service

About Kingdeux

King Deux Search & Consulting is a bespoke talent solution for investors and beyond, empowering portfolio companies across diverse commercial sectors. Founded with the belief that recruitment is a life-long, entrusted career partnership, the firm connects visionary clients with exquisite talent.

recruitment, staffingWebsite